Team Gunther Kia

Good experience. I would go back again. I had a good experience with team Gunther kia. They gave me a good price on my new car, and the 2 years of free service that came with the purchase is I had a good experience with team Gunther kia. They gave me a good price on my new car, and the 2 years of free service that came with the purchase is not offered at many of the other kia dealerships. I bought a kia soul, and I love the car. I am happy with this dealership and plan to get all my services done there. More

Bait & Switch Beware of this dealership!! They lure customers in from miles away with the Ol' "Bait & Switch" move! Tell you they have you approved for the vehicle Beware of this dealership!! They lure customers in from miles away with the Ol' "Bait & Switch" move! Tell you they have you approved for the vehicle you inquired about to get you there. Dont waste your time! The ONLY concern for this business is making MONEY! They will take advantage of customers and rip you off for as much money as you will let them. They are very disorganized and unprofessional. They do not care about their customers After they make money off you consider yourself completely cutoff! They will not return your calls and when you call them they are rude and give you the runaround. You're better off going to Dean Mcreary in Mobile, Al service is way better!! More

Unresolved Issue We bought a 2014 Hyundai Sonata with fairly low miles, a very nice and beautiful car. We believe we got a decent fair price and were satisfied with mo We bought a 2014 Hyundai Sonata with fairly low miles, a very nice and beautiful car. We believe we got a decent fair price and were satisfied with most of the detailing. Except they put their dealership name on the back window. For the 1st time in my life (over 50 years) I bought a car that came with only 1 key. This is a electronic starting car with push button start. If we lose this key fob, no telling what the cost would be. We were lead to believe by our sale person Shawn Pomeroy, that previous owner had probably left other key fob at home and he would call and get it for us. Days later and after a number of calls we discovered that previous owner didn't have another key fob or wouldn't be providing it. Shawn told us he would try and get us one at cost from local Hyundai dealer. This also come to a dead end. I called the Hyundai dealer myself and was told total cost would be $350 for a 2nd key fob. This is simply and honestly outrageous. In the meantime we got a call from Josh Gunther asking if he could help us in any way. We explained our problem with the key fob and were told he would need more info and would get back with us. I called him back and so did my wife and got NO RESPONSE. So folks, if you buy a car from these people you better get everything in writing and make sure everything is as you like and need, before you finalize deal. All this has happened within the last 4 weeks and are obviously they are not going to help us with this problem. This dealership may leave you with some unresolved and possibly large out of pocket expense. More

DIS-ORGANIZATION GALORE If you're looking for an organized team this is not the place! Cash purchased a used Mazda from team Gunther. The salesperson Was very friendly BUT th If you're looking for an organized team this is not the place! Cash purchased a used Mazda from team Gunther. The salesperson Was very friendly BUT the sales manager Tommy and his finance manager have no clue what is going on! We told them the vehicle was not going to be driven,licensed in Alabama and yet we received a title. Now they expect us to pay sales tax to the tune of $800.00+.when it is being gifted to another family member. This was explained to 3 hear me 3 different parties. No one is on the same page there and they don't listen to the customer. When we arrived to pick up the car after it came off the truck a day later, it was filthy! The engine wasn't even cleaned, it had not been washed and there wasn't any sigh of it being vacuumed. I had to wait for it to be detailed when we were told it was ready. This was a couple of hours of wasted time. There are way better dealers with staff who know what they're doing. Communication is severely lacking here. Won't recommend ever! Very phony personnel, does not return calls to resolve issues after a week. They're always with a customer or in a meeting! No one calls!!! More

Had a great experience I had a great sales person his name was Brandon Alexander he was so helpful and friendly would definitely come back he was a joy to talk too I had a great sales person his name was Brandon Alexander he was so helpful and friendly would definitely come back he was a joy to talk too More

Love My KIA Optima I love Team Gunther KIA, and I would recommend this dealership to anyone looking for a great car!! I had great employees that helped my parents in cho I love Team Gunther KIA, and I would recommend this dealership to anyone looking for a great car!! I had great employees that helped my parents in choosing the right car for me, I appreciate everything y'all did for me! Go KIA!!! More

Making the dreaded car shopping a pleasure We were trying to find the right SUV to fit our needs and budget. Our sales specialist, Michael Wells, was well versed in the options available and wa We were trying to find the right SUV to fit our needs and budget. Our sales specialist, Michael Wells, was well versed in the options available and was able to help us get the model we decided upon at a price within our budget. We were pleased with all the service we received from Team Gunther from the moment we entered the showroom till we drove away with our vehicle. More

What a great team at Team Gunther KIA Buying a car is not something I like to do, but yesterday was good experience and I want to thank Michael Wells for being such a good Sales Specialist Buying a car is not something I like to do, but yesterday was good experience and I want to thank Michael Wells for being such a good Sales Specialist and Coach for pointing out the vehicle I ended up buying. I like a team that works together to make things happen. I work at a John Deere Dealership and teamwork is very important. And please don't let me forget Ashley for being so nice to us as we waited and I can't wait to see my new monogram...I know it will look great on my new vehicle. I am so happy with my KIA Sorento and I look good too! LOL! More

Great experience Bruce ( Coach ) was my sales associate. Coach was, fast, friendly, and professional. Coach asked me what I was looking for and I gave him all of the Bruce ( Coach ) was my sales associate. Coach was, fast, friendly, and professional. Coach asked me what I was looking for and I gave him all of the criteria that I was looking for in a used car purchase. Coach returned with the perfect car. Coach listened to my requirements and he produced!! I now think of Coach as a friend and today is the 1st day I ever met him. Mallike C was my finance manager and again fast, friendly, and professional! More

Excellent Customer Service Our sales guru, Michael, was very straight forward, knowledgeable, and just an all around great guy. We got a wonderful deal on a brand new Kia for no Our sales guru, Michael, was very straight forward, knowledgeable, and just an all around great guy. We got a wonderful deal on a brand new Kia for not much more than a used, and it was a plus that we were able to buy from a veteran! The entire staff was very professional, and I would buy from Michael and Team Gunther again in a heartbeat. More