Team Kia Of Bend

Very professional and personable. They are short on manpower and still managed to get my car done on time. They are short on manpower and still managed to get my car done on time. More

Some nice people in the service center, but watch out for their scams in sales. I was sold a ‘maintenance plan’ for $4k that was supposed to last at least 100k and was later informed by the service team that their scams in sales. I was sold a ‘maintenance plan’ for $4k that was supposed to last at least 100k and was later informed by the service team that the plan expired at 24k, lasting less than two years. My fault for trusting these people but holy moly that’s terrible communication and misleading sales tactics. During the financing meeting Jack ‘made errors’ and ‘revised’ the documents MULTIPLE times and it makes me suspicious that this edit was made in later drafts. More

We had a top Notch experience at Team Jia. Brahm was the type of sales associate I want every time I buy a new car! Would Highly recommend Team Kia to friends and family Brahm was the type of sales associate I want every time I buy a new car! Would Highly recommend Team Kia to friends and family More

Amazing dealership! Fantastic deals, Great Service,easy financing, No pressure. They truly are a TEAM! Very friendly, attentive to your needs, answers your questions Fantastic deals, Great Service,easy financing, No pressure. They truly are a TEAM! Very friendly, attentive to your needs, answers your questions in a timely fashion. Goes above and beyond! More

I am vary happy with the car I bought an the deal that was made but I’ve had the car a week now and still havnt received the paper work or things that need to be addressed was made but I’ve had the car a week now and still havnt received the paper work or things that need to be addressed More

Great service and customer care. They always have a detailed list of what needs attention and try to keep costs down. They always have a detailed list of what needs attention and try to keep costs down. More

Came in to review cars looking to replace my old Sportage and left with a new one. Great experience no pressure salesman. and left with a new one. Great experience no pressure salesman. More

Ethan is very polite and friendly. He told me what to expect and he was correct. My car is back on the road! Thanks! He told me what to expect and he was correct. My car is back on the road! Thanks! More

Ethan is always friendly and helpful and passes on information I need to know thank you information I need to know thank you More

Because of this dealership, I will never buy a Kia again. I had a 2022 Sorento lease that was ending in March. I love my car, so I chose to keep the car and finance it instead. That was my first mistake! The I had a 2022 Sorento lease that was ending in March. I love my car, so I chose to keep the car and finance it instead. That was my first mistake! The sales department acted like this is the first time they have ever sold a car. First they told me to come in and sign paperwork on a specific date and time, I did so, and no one knew I was coming / paperwork was not ready. Then they jerked us around for about a month. Eventually told us to go get our own financing first. Odd - we have bought several cars and have never had to do that but okay. We go to OnPoint and set that all up. All OnPoint needed was paperwork on the car from Kia. We asked Kia to send that over to the bank - they said we have no idea what you are talking about . ?????? Okay then. Then they say you know what for your troubles we will push this through to management and get it done here. Show up today at 1:15 (as scheduled) and I was ignored for 35 minutes, and then Mike talked to me like I was an idiot. He told me “we are not a bank, lady” - as if people don’t finance cars everyday ???????? Overall a horrible experience and because of team Kia of bend, we will never be purchasing another Kia. We could not be more disgusted with their unprofessional and Unknowledgeable staff. 0/10 recommend. More