Team Toyota

I purchased my first Toyota truck yesterday at Team Toyota on 41. I’ve purchased multiple vehicles over the years and this by far was one of the best experiences I’ve had dealing with a dealership. I h Toyota on 41. I’ve purchased multiple vehicles over the years and this by far was one of the best experiences I’ve had dealing with a dealership. I had the pleasure of dealing with Justin and Jason. Very professional and patient. They were not pushy and overbearing trying to sell me a vehicle. They went out of their way to work the numbers until I felt comfortable with the purchase. Will definitely purchase another vehicle from them in the future. More

I went in for tire pressure sensor but, my vehicle 2019 Rav 4 XLE, doesn’t display which tire. Mind you that I bought my vehicle from there... the service guy looked all through the functions and found not Rav 4 XLE, doesn’t display which tire. Mind you that I bought my vehicle from there... the service guy looked all through the functions and found nothing. While, the vehicle was being checked, the service guy directed me to Kyle, a salesperson, his attitude was horrible, as if he didn’t want to be there or put me into something that displayed TPMS. Nevertheless, I would never buy anything from this place again. More

Your service department is beyond awesome. They were extremely busy, I could not remove a rusted bolt from my license plate , they stopped and handled it ! extremely busy, I could not remove a rusted bolt from my license plate , they stopped and handled it ! More

Team Toyota is awesome and even better when you work with Justin "Moose" Ackers. Justin made my mom's shopping experience memorable. He definitely was able to listen to her needs and she is a picky woman! My Justin "Moose" Ackers. Justin made my mom's shopping experience memorable. He definitely was able to listen to her needs and she is a picky woman! My mom is happy with her 2020 Toyota Rav 4. Thank you Justin and Team Toyota. More

I have bought several cars from Toyota. My experiences have all been very good. I have worked with Amyla for two of my vehicles. She has always been friendly and worked hard to complete our deals. I hig have all been very good. I have worked with Amyla for two of my vehicles. She has always been friendly and worked hard to complete our deals. I highly recommend requesting her when purchasing a vehicle. More

Team Toyota is a great place to shop for a new vehicle. Big John was easy to work with he listened to everything I was looking for in a vehicle. And most importantly he worked really hard to make sure I wa Big John was easy to work with he listened to everything I was looking for in a vehicle. And most importantly he worked really hard to make sure I was as close to the payment that I was most comfortable with. Very happy with my purchase. A month after my purchase I’m still receiving text messages and phone calls from big John making sure that I’m happy with my purchase and if I needed anything WOW now that is customer service worth bragging about. I will make my next purchase from Big John when it is time. More

My wife and I worked with Said Mohammed and bought our 2020 Avalon. He was extremely helpful in all aspects of the sale. This is the third Toyota I bought from Team Toyota and their service department i 2020 Avalon. He was extremely helpful in all aspects of the sale. This is the third Toyota I bought from Team Toyota and their service department is second to none. You can’t go wrong with this team! More

Today, I had a wonderful experience at Team Toyota with Rick, who was my salesperson. Rick was very patient and knowledgeable about the differences in the cars I wanted to view and helped me narrow down to Rick, who was my salesperson. Rick was very patient and knowledgeable about the differences in the cars I wanted to view and helped me narrow down to my best option. Then my finance manager Mike put the cherry on top of it all with my great rate and payments. I recommend this place if you're interested in buying a car. More

My husband and myself recently purchased a new car from Team Toyota.The moment we entered there doors we were immediately greeted, and assisted in making the of what car we would buy.Our salesman Big John Team Toyota.The moment we entered there doors we were immediately greeted, and assisted in making the of what car we would buy.Our salesman Big John the most friendliest,enthusiastic,and Courteous to us. Thank you Team Toyota for making this a positive experience. We love our New car! The Siedelmann's More

I am very pleased with a Toyota Sienna that we purchased. Last week we came in there and Big John is the one that we worked with and he was with us for hours and didn't have to leave us to go ask questions o Last week we came in there and Big John is the one that we worked with and he was with us for hours and didn't have to leave us to go ask questions or anything very very polite as a matter of fact if it wasn't for him I don't know if I would have even known that the vehicle that we were interested in head gone down in price . Big John kept in touch with us finding out if there was anything he could do for us, which I thought was very nice since we hadn't purchased the Toyota at that time, he made sure that he kept in touch with us to find out if there was anything else he could do. Then when the price of the Toyota Sienna went down he sent me a message telling me about it. He didn't have to do that he could have tried selling it to somebody else but he knew how much I was interested in it how much I liked it and so he sent me that message. I have never had a car salesman that went to this extent that Big John has gone to. Yesterday morning after I saw his message I tried to send a message back to him asking is it still available and what would be a good time to come in buy it. I never received a message back so my husband and I waited about two hours and decided just to go out there. I thought maybe Big John was busy and couldn't get back with me because any other time I messaged him he was very good at getting right back to me. When we got there I found out he was off but somebody must have received that message because I I didn't tell anybody my name but they asked me are you Sheila. That's what I was told he was off and another salesman said he could take care of it. The salesman we had a very nice person but wasn't as informative as Big John was. Most of the time he had to go ask other people about certain things and that check up a lot of time. What really bothers me is the fact that somebody had to have gotten that message I sent Big John because they knew my name and why couldn't they at least called him and ask him even though you're off there's a customer here that you take care of last week and do you want to come in and finish the sale. Because as we were leaving after purchasing the Toyota Sienna we bumped into Big John I thought you were off today you said well I came in because of a customer that he had talked to before and it's wasn't me, I told him that I had sent a message and then when we got there was told that he was off. If I would have known he would have taken the time away from his day off to finish sale up I would have asked for someone to call him and if you come out there because he was the one that really sold me on that Toyota. I don't know if the sales people their work on commission or not but if they do I really believe Big John is the one that should get that commission for the fact that all we basically did yesterday was coming there to pay for the Toyota Sienna since Big John let me know the price of gone down. If he hadn't done that there would have been no sale. So my review of all of this is the fact that a Salesman that gave us excellent service the week before, wasn't notified that I basically wanted to deal with him again. This may sound like I'm rattling on but I think I'm trying to get through to someone that it kind of upsets me that someone who gave us excellent service was not informed that I sent him a message and since I sent it to him I think someone should have realized that I wanted to deal with Big John. why is it somebody couldn't have sent me a message back saying we'll Big John's not here today. that is what I would have called good customer service The person or people who get the messages that customers send to the salesmen could at least sent a message back to me staying they're not here do you want us to try and get a hold of that person or would anybody else do. I really feel like the business failed in good customer service. Big John was very informative and helpful nice and that's who I really wanted to finish this sale. When I tell people where I got my very beautiful Toyota Sienna at Team Toyota in Schererville China I'll tell them to call first make sure Big John's there and deal with him. if I could I give Big John a rating of 20 Stars. If I ever buy another Toyota I just hope Big John is still there More