Team Toyota of Langhorne

Again Tom Mellon displayed excellent customer service along with his team of service technicians. I was having a few kinks with a recently bought used car, and Tom was quick to set me up with service to along with his team of service technicians. I was having a few kinks with a recently bought used car, and Tom was quick to set me up with service to rectify the problems. Thank you again Tom and Service Team. More

Very poor experience. I originally had an appointment with John Paul Wieckowski on July 18 about purchasing a Toyota Sequoia. Upon arrival i was greeted at the front by someone later identified as "Takia with John Paul Wieckowski on July 18 about purchasing a Toyota Sequoia. Upon arrival i was greeted at the front by someone later identified as "Takia" ? She stated that the the last Toyota Sequoia was sold the prior day to someone from New York, and they did not have other sequoias on the lot. The next day one of my colleagues called the dealership whom lied once again saying "yea we have the sequoias here". On July 20th I spoke with one of the managers Lisa Markley who was perplexed that one of the staff would tell me all the sequoias were gone, and said she would sort everything out and call me back. I still have yet to hear back from them which is very disappointing and unprofessional. I guess they have no interest in selling a 60K car. More

Horrible customer service. Service managers could care less about customers. Jerk me around every time I end up going there. I would recommend getting a small tack hammer and smacking yourself in the fore less about customers. Jerk me around every time I end up going there. I would recommend getting a small tack hammer and smacking yourself in the forehead, it is more satisfying and rewarding then going to these hacks. More

Purchase of a Used Car Tom Mellon sold me a used car recently, and the experience was stress less. I appreciated No heavy sales pressure, and the process was quick, without Tom Mellon sold me a used car recently, and the experience was stress less. I appreciated No heavy sales pressure, and the process was quick, without complications. Tom is professional, very experienced in sales, and I would recommend him to family and friends in the purchase of a used or new auto. More

If this review keeps one person from wasting their time and energy I’ll be content. Agreed to a deal a week prior to pickup, down payment, credit check, everything good to go. Car sold. Drove from NY two h and energy I’ll be content. Agreed to a deal a week prior to pickup, down payment, credit check, everything good to go. Car sold. Drove from NY two hours to then wait Two hours on the day of pickup just for them to decide that the agreed payments were too “low”. They tried to royally f*xx me on the day of the pickup!!!! absolutely disgraceful. Please please if your reading this don’t waste your hard earned money/time on this dishonest scam. More

The worst Horrible Experience . They will lie to you and tell you they have the car you want then when you get there it’s not the same one. Horrible Experience . They will lie to you and tell you they have the car you want then when you get there it’s not the same one. More

Everyone please stay away from this dealership. I leased a car Black Friday and Chris Colon and his manager waited until i signed the lease to add a bunch of extra fees. It wad too late for me to change my a car Black Friday and Chris Colon and his manager waited until i signed the lease to add a bunch of extra fees. It wad too late for me to change my mind. I even called him the next to return the car and he rushed me off the phone and told me to me to call his manager that never picked up yhe phone and returned my calls More

GREAT EXPERIENCE FROM THE START Right rom the start I had great experience with my salesman, Rich Magaziner. I spoke to him over the telephone about a 2018 Toyota Avalon Limited that Right rom the start I had great experience with my salesman, Rich Magaziner. I spoke to him over the telephone about a 2018 Toyota Avalon Limited that I was interested in. All of my questions were answered to the best of his ability. Rich went the extra mile and went out to the lot, inspected the Avalon, called me back and stayed on the telephone with me as he inspected the Avalon again and gave me the play by play on the condition of the Avalon as it was in immaculate condition. As long as I have been purchasing cars, no other salesman has gone out of their way to do that. I set up an appointment with Rich to see the Avalon and upon my arrival I was greeted in a very pleaseant mannner. Rich and I spoke somemore about the Avalon and then went for a test drive. Upon returning from the test drive, I decided to purchase the Avalon. I must add that there wasn't any pressure from Rich which made me feel comfortable working with him. All of the paperwork was fully explained to me by Rich before I signed on the dotted line. Once I finished with Rich, I was introduced to the Finace Manager, James Donahue who also greeted me with a warm welcome. James Donahue went over a number of items with me and explained them step by step and anything that I didn't fully understand he went over them again including the Toyota Extra Care Vehicle Srevice Agreement which I purchased. After all of the paperwork was signed, I had friendly conversation with both Rich and James which was great. Even when I picked up the Avalon, the friendly attitude was still there. All in all, I had a great experience purchasing my 2018 Toyota Avalon Limited and dealing with both Rich Magaziner and James Donahue. More

Matt MacDonald It was a pleasure working with Matt, He got me into A brand new 2020 Toyota Corolla SE last night that I absolutely love. He was also able to get me t It was a pleasure working with Matt, He got me into A brand new 2020 Toyota Corolla SE last night that I absolutely love. He was also able to get me the exact color/style, and the price I was looking to spend each month. I have been with Toyota for years and this was by far the easiest sales transaction yet! I highly recommend you ask for Matt for your next Team Toyota car salesman!!!! More

You will feel bummed here! This place is the worst! Bought our car at the dealership and therefore roped in to the service center. They are surly, annoyed, not in a hurry, nic This place is the worst! Bought our car at the dealership and therefore roped in to the service center. They are surly, annoyed, not in a hurry, nickel and dime you... nothing is easy and they will talk down to you. Every time. You will feel bummed! We bought our last few cars at Thompson Toyota - absolutely comparatively impeccable service! More