Team Toyota of Princeton
Lawrenceville, NJ
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*Beware*Deceptive Selling Worst Customer service I leased a Toyota Rav4 LE based on the features explained to me to be present in the car. When I took the test drive the sales person never explain I leased a Toyota Rav4 LE based on the features explained to me to be present in the car. When I took the test drive the sales person never explained any features leave alone the demonstration of the safety features. I asked 3 times about the safety features present in the car. The sales person only verbally explained them without showing them on the actual car. However, based on the list of features presented to me, I made my decision on leasing the car. Next day I realized the car was not giving any blind spot warning. I called the salesman and he told me that he was busy and will call me back, but that never happened. I explored my self and came to realization that blind spot warning feature was not present in the car. Had I been told this beforehand I would have made a decision for another model or another brand of car. When I contacted the manager, I was told that nothing can be done. The customer service in this dealership is non-existent and as expected the management is the worst. Sure the attitude of the managers and the management reflects in every employee of this business. They are only interested in your money. Based on my experience I would strongly recommend to stay away from this dealership. More
Thank you Mike. Great job by Service Advisor Mike, and all staff. Cheerful, welcoming, communicative. I asked Mike if he would help me re-establish Hand's free functi Great job by Service Advisor Mike, and all staff. Cheerful, welcoming, communicative. I asked Mike if he would help me re-establish Hand's free function from my cell phone. He willingly accomplished it. It really helps and I appreciate him and Team Toyota. Thanks again Mike for being so professional and kind. Joe Russo, Lawrenceville, NJ More
Very friendly and supportive Chuck was great: he explained clearly the recommendations for the car-service and was very helpful all along the process trying to accommodate my need Chuck was great: he explained clearly the recommendations for the car-service and was very helpful all along the process trying to accommodate my needs and time More
Great People to deal with! All the people we came in contact with were very friendly, helpful and informative. They answered all our questions. The selections were excellent. I All the people we came in contact with were very friendly, helpful and informative. They answered all our questions. The selections were excellent. It was a great experience. More
Always A Positive Experience THe Team Toyota of Princeton Red Service team are Rock Stars. Dan Marjarum made me feel confident they would be able to diagnose and repair the van q THe Team Toyota of Princeton Red Service team are Rock Stars. Dan Marjarum made me feel confident they would be able to diagnose and repair the van quickly. While the van was in for service, Dan had his team check the van from the front bumper to the back bumper and assured me the van was in excellent condition . Everyone was very friendly and accomodating. Even the ladies at check out were super friendly. I will always own a Toyota because I don't want to leave the Team! Happy Holiday! More
Very excellent customer service and sales experience Very excellent experience with sales representative Abdullah Abuhmoud. He was attentive to what I wanted in my vehicle and provided all the options I Very excellent experience with sales representative Abdullah Abuhmoud. He was attentive to what I wanted in my vehicle and provided all the options I was looking for. More
Great selection Rob Moran is very patient and very knowledgeable about all vehicles. Despite being very busy that day, he took a great deal of time allowing me to tes Rob Moran is very patient and very knowledgeable about all vehicles. Despite being very busy that day, he took a great deal of time allowing me to test drive several vehicles. I finally chose a 2018 RAV hybrid and couldn’t be happier with my purchase. More
Good and as expected Very good, friendly and comfortable while waiting. Service was done in a reasonable amount of time. No complaints. I have been buying and getting ser Very good, friendly and comfortable while waiting. Service was done in a reasonable amount of time. No complaints. I have been buying and getting service from Team Toyota in Princeton for the last 10 years. More
Quick and professional My car was taken in on time, I was told what to expect and even having them check for a recall problem, I was out in about an hour. Everyone was prof My car was taken in on time, I was told what to expect and even having them check for a recall problem, I was out in about an hour. Everyone was professional and the coffee was good at 7:45 AM More
Very easy, fast. I have been shopping at your dealership for the last 14 years, and have bought 6 cars from you guys over that time. I always have a pleasant experienc I have been shopping at your dealership for the last 14 years, and have bought 6 cars from you guys over that time. I always have a pleasant experience, everything is very easy, and there is no pressure as there is in other dealerships. You guys are always ready for me, and everything always goes smooth, and there is no hidden agenda. Adrian did a fantastic job and he was very helpful and it was a pleasure to meet him and Ron. Ron is a riot and made things very comfortable and worry free. I will continue to purchase my vehicles from you guys in the years to come and will definitely continue to recommend you guys. A+. More