Scam with false advertisement to collect personal information. Volkswagen of Hayward and Hayward Nissan are running by the same group of liars. I received a quote from Abby Mujadadi in an email. I contacted the dealership in the same day with a decision to go ahead with the purchase and had a long call with Sami Mujadadi (as Abby was out of office). Sami promised me that he can replicate the deal that Abby has earlier provided. Sami collected all my personal and sensitive information including social security number, phone number, address, driver license number and birthdate. Sami told me that providing all this information will make the transaction quicker for otherwise I will have to wait for a longer time at your office. I trusted him and acceded to his request.
I waited for 3 hours and finally received a call from Sami with an update. Sami, however, told me by then, that there were some errors in the quote that I received from Abby and he couldn't replicate the deal. I was disappointed and apprehensive as he has already collected all my personal information. When pressed further, he actually replied "I don't have to honor the price; no such thing as I have to honor the price. If you sue me, I'll see you in court".
what kind of customer service is this? The deal has proceeded to almost the final point indicated by Sami asking for all my information and that the price is the firm offer.
I've also filed a complaint with Nissan USA, but I have not received any responses yet.
Stay away from Hayward Nissan, and Volkswagen of Hayward. No more Nissan for me for life!