Ted Britt Chevrolet

EXCELLENT CUSTOMER SERVICE! VERY SATISFIED James Nuyen was my sales professional and he was top notch. He reached out to me via text message which I absolutely loved, I could correspond with h James Nuyen was my sales professional and he was top notch. He reached out to me via text message which I absolutely loved, I could correspond with him when it was convenient for me. He was extremely thorough and a just a very likable guy! Based on the service I received from James, I will absolutely recommend him and TedBritt to others. Also, I worked with Jim in the finance department, he was amazing. Extremely thorough with the finance process. He was clear about what I was signing. He educated me on the loan process which, in my book was HUGE! He was also very helpful with the process of transferring my insurance and gave me so insight on that as well. These two guys went above and beyond to help me and I appreciate it! They deserve some recognition! More

It was easy to talk to Mas and Angel. The whole car buying is stressful as it is, but it made it easier talking to people that know what they were talking about. I'm glad a came to this d The whole car buying is stressful as it is, but it made it easier talking to people that know what they were talking about. I'm glad a came to this dealership it made it really comfortable and confidante with my purchase More

Process was great from start to finish. Hook was great. Started the purchase process online and worked out pricing by email. Hook from Ted Britt was quick to respond and follow up. After the price was set Started the purchase process online and worked out pricing by email. Hook from Ted Britt was quick to respond and follow up. After the price was settled, I went in for a test drive. Hook has the car ready and let us take a test drive by ourselves for as long as we wanted. The purchase process was quick and Hook went through all the features of the car and was very knowledgeable of all the specs and features of the car. I was very pleased with the entire process from start to finish and got a good price for the car. I would highly recommend Ted Britt and Hook was great. More

Great customer service from start to finish! My family and I have owned and leased a Hyundai from Fairfax Hyundai quite a number of times in the past 12 years so I was ready to try other vehicles My family and I have owned and leased a Hyundai from Fairfax Hyundai quite a number of times in the past 12 years so I was ready to try other vehicles that I like. My hubby and I stopped by Ted Britt Sterling for the first time on a Friday night. We were on a budget to find a replacement vehicle for me and with the short-time I’ve done research for, Chevy Trax is one of my top choices, which they happen to have one of the last 2016 models… We are happy to have Kristina V. as our sales person. She was really nice from start to finish and with the approval of her manager, Angel, we got a good deal on it, even got to take it home overnight to sleep on it (which we never experienced at FFX Hyundai). Went back and purchased it from them the next day, didn’t even bother checking out other dealerships like we originally planned. We are pleased with the overall experience. From Kristina to James in Finance who explained certain things in detail for us without us feeling rushed and to the service dept. for cleaning up the vehicle nicely before taking it home. I love my blue Trax though I’m still getting a hang of it. Thank you to the team at Ted Britt Chevrolet! --- Jaq More

Buying a new vehicle Ted Britt Chevy is outstanding to work with! Our sales rep-Mr. Pagnotta (Hook) was the best. He worked with us every step of the way and made the bu Ted Britt Chevy is outstanding to work with! Our sales rep-Mr. Pagnotta (Hook) was the best. He worked with us every step of the way and made the buying experience simple and truly represented out interests. This is the second time we have worked wih him. The financing was simple and the Ted Britt team worked with us without any pressure. Great experience. More

Excellent customer service for new car lease. The sales representative, Anthony Saunders, gave us the best car buying/leasing experience we have ever had. He listened to our criteria and helped t The sales representative, Anthony Saunders, gave us the best car buying/leasing experience we have ever had. He listened to our criteria and helped to locate the cars that would potentially fit our needs. He showed us all the features and was great about cooling each car down before our test drives due to the high temperature. He never pressured us and helped us to make our ultimate car choice. The leasing process was straight forward and he helped with the rebate process to ensure that we had a fair deal. We would highly recommend buying/leasing a vehicle from Ted Britt Chevy in Sterling with that great customer service! More

Care-Free Car Buying Experience I cannot say enough about our experience with Ted Britt Chevy in Sterling. My husband and I were making our first car purchase together and were nervo I cannot say enough about our experience with Ted Britt Chevy in Sterling. My husband and I were making our first car purchase together and were nervous about the experience. After the care and time Anthony, Dan, and James took with us both we wouldn't hesitate to recommend this dealership to all our family and friends. The care to detail, willingness to meet us where we were at, answer any and all of our questions, patience while we mulled things over, going above and beyond to make sure we were comfortable was superb. Anthony even took the time to fill up our gas tank, sit in the new truck and walk us through all the features of the vehicle, and stay after hours until we made our decision. We are so pleased with our experience and we couldn't beat the deals and life time service package Ted Britt offers. Thank you! More

Excellent sales experience This was my 9th purchase of car and my salesman Mr. Hook Pagnotta was the best salesman I ever dealt with. He made everything easy. We agreed on price This was my 9th purchase of car and my salesman Mr. Hook Pagnotta was the best salesman I ever dealt with. He made everything easy. We agreed on price and he send me the out the door price via email and text message. When I came to Ted Britt car was ready to be test driven. Purchase went smooth and did not took long at all. He took his time to explain all features of the car and followed up with phone calls and emails to make sure that everything thing was to my satisfaction. I am pretty sure that Ted Britt is very happy to have Mr. Pagnotta working at their dealership. More

Warranty Service Chris was great to work with. He kept me updated on the progress of the work and the warranty work was completed on time Will continue to have my Impa Chris was great to work with. He kept me updated on the progress of the work and the warranty work was completed on time Will continue to have my Impala serviced at Ted Britt. More

Kristina Valdes AKA Super Consultant Kristina Valdes was my sales rep and i did want someone to call me daily while i was looking for my next car she took my number and sent me cars that Kristina Valdes was my sales rep and i did want someone to call me daily while i was looking for my next car she took my number and sent me cars that i would like and as promised she didn't call my cell while is was at work or disturbed me on the weekends. After making up my mind i called her and told what i wanted to spend, the car i wanted and she took it from there. i went in the dealership and she had what i asked for picked out and the payments came in under what i was willing to spend so i left with a 2016 Cameron. this is what services should be like I've had some Honorable experience with dealerships so I've always purchase user cars and cut them out of my car buying process but she has giving me hope that they are nor all bad. Kristina thank you for your help my wife loves the car you picked for me and we will be coming back for the family car we where looking at after we close on are new home. More