If you need to buy a car, please do not fall for the nonsense of buying it at Ted Britt Chevrolet. Last year I bought a car there, which the employee MOHAMED told me it would be the best choice for used car, because besides being little used, it had the warranty for life, he insisted that it would be worth paying more for that car because of that warranty. When I questioned what this warranty meant, he claimed it was a warranty that would cover ALL THE SERVICES needed to do in the car. I insisted and asked if they were all services, without exception, and he told me yes, they were ALL THE SERVICES. In addition, he told me that this warranty would be valid until we sold the car to someone else. His supervisor, DAVID, also confirmed the warranty for life, as well as the financial officer who made the final steps of the car’s purchase. Everyone, at the time, guaranteed and affirmed the same thing. Today I went to Ted Britt to change the oil, one of the employees told me that other services needed to be done in the car, and that it would cost me about 800 dollars. I said it was impossible, because I had such a warranty, and he told me that this warranty I had did not cover everything from the car. I went to see who sold me the car, but he does not work there any more, nor his supervisor. I spoke with another employee, who came with yet another story, that services would only be covered for ONE YEAR (but it has not been a year since I bought the car). Seeing how irritated I was, this employee passed me to his manager, ANGEL, who treated me very coldly, and was of an extreme rudeness, he said that the warranty did not cover ANYTHING, and that if I had misunderstood what I was told at the time of the purchase, it was my problem!
Therefore, do not fall for the stupidity of buying a car at Ted Britt Chevrolet, they lie to you, they are super nice at the time you purchase the car, but then they charge you things that should not be charged, and when you question the situation, they yell at you and they treat you with a total negligence!