Ted Britt Chevrolet

Overall a good experience and the car is fixed. I used Ted Britt Chevy in Arlington before they closed with good results. I don't care for this 25 word requirement. Ted Britt Chevy in Arlington before they closed with good results. I don't care for this 25 word requirement. More

Had my car service for a Service Air Bag light. Shawn called me within a couple of hours and let me know what the problem was and that I also needed rear brakes. Service was excellent and the car was rea called me within a couple of hours and let me know what the problem was and that I also needed rear brakes. Service was excellent and the car was ready when he said it would be. More

I recently had my 2001 Corvette in for routine maintenance and a repair. Customer Service Rep. Sean Wilcox deserves recognition for his overall professionalism and courtesy displayed from my init maintenance and a repair. Customer Service Rep. Sean Wilcox deserves recognition for his overall professionalism and courtesy displayed from my initial scheduling till the time I drove away from the dealership. He was spot on with regard to the cost, the time of delivery, and the special attention to both myself while at the dealership and detail to my prized possesion. He is an exemplary employee and made me feel like a valued customer. When I arrived to pick up my vehicle I also had the privilage to meet with Keith Wilbur (my technician). He was also very professional, polite, knowledgable, and spent time explaining the repair and talking about corvettes. I can't begin to express how both of these gentlemen went out of their way to make my visit the best overall experience. Kudo's to Ted Britt Chevrolet!!! I also plan to utilize Ted Britt for my forever Chevy dealership and hope to purchase my 2015 Corvette from them as well! Robert K. More

Service was quick. When I called to book my appointment Ricky was very friendly and was able to accommodate me at my convenience. Would highly recommend to anyone. Ricky was very friendly and was able to accommodate me at my convenience. Would highly recommend to anyone. More

I purchased my last two cars at this dealership prior to the business being purchased by Ted Britt. While I felt very comfortable with my salesman (worked with the same person twice), I had horrific experi the business being purchased by Ted Britt. While I felt very comfortable with my salesman (worked with the same person twice), I had horrific experiences with the service department every time I tried to service my car. Consequently, I was reluctant to work with the dealership again when I recently had a warranty issue having to do with a defective ball bearing in my left front wheel. However, my recent experience with Ted Britt Chevrolet was totally different than what I had been subjected to when the company was called Sterling Chevrolet! Initially I dealt with Tom Linnehan who patiently listened to my graphic descriptions of my car issues. He immediately had me work with Dan Boling (Quality Control Manager) who figured out exactly what the problem was during a test drive. Fortunately, the part was in stock, my repair work was covered under my extended warranty and I was out the door in a relatively short period of time. Only to have to return 2 weeks later with a defective tire issue which, again, got the care and attention of Dan Boling only an hour before closing time on a Friday afternoon. Dan actually delayed a dinner appointment with his wife to make sure my car was tended to. Now how's that for service? More

I had a great experience at this dealership. I recommend that you deal with Mas Hill. I came in with a 2005 neon and was able to leave with a 2014 cruze. that you deal with Mas Hill. I came in with a 2005 neon and was able to leave with a 2014 cruze. More

It was a good experience. Not all the hassle of going back in forth negotiating a price. Gave me a price I agreed on. My man Mas was friendly. He made my experience go well. I love the car, but my so back in forth negotiating a price. Gave me a price I agreed on. My man Mas was friendly. He made my experience go well. I love the car, but my son loves it more than me. He thinks it's his car instead of mine. Lol. Just wanted to say Thanks! More

Our experience with Tanya was top-notch. She has a great personality and pleasant to work with. Tanya worked with the dealership owner to help our church obtain the best discounted price possible. Since we personality and pleasant to work with. Tanya worked with the dealership owner to help our church obtain the best discounted price possible. Since we are a 501(c)(3) organization, we were looking for the best value for our church. Tanya AND several others we worked with were very accommodating in working with our limited funds. We purchased a 2012 previously owned van with only a few thousand miles, so for us it was like buying a new van at a good price. Great dealership and one we will consider using in the future. More

I went to Ted Britt Chevrolet in Sterling as a "walk-in" to get state and emissions inspections done for my 2007 Saturn Vue and to schedule an appointment for an alignment since it was very busy. "walk-in" to get state and emissions inspections done for my 2007 Saturn Vue and to schedule an appointment for an alignment since it was very busy. Mr. Chris Thomas was very welcoming and professional. When I mentioned that I also wanted to separately schedule an alignment, he ensured my vehicle was seen immediately for the alignment while maintaining the vehicle's position in the long queue for the inspections. Mr. Thomas was very patient and an excellent listener. I described how the vehicle was shaking/vibrating, and he suggested and incorporated tire rotation and tire balance services while I waited. Mr. Thomas followed up with detailed information following the inspections and provided excellent suggestions and advice for consideration. At no time was I ever pressured into having any more services completed, and he was very patient. The checkout/payment process was very easy and Leslie Sterba was very personable, courteous and professional. It was a very pleasant experience, and I will definitely return. More

Got the same great service I always received at ted britt ford.amanda was very nice and efficient. Way better service than pohanka!will be back. ford.amanda was very nice and efficient. Way better service than pohanka!will be back. More