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Teddy Volkswagen

Bronx, NY

3.5
538 Reviews

3743 Boston Road

Bronx, NY

10466

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538 Reviews of Teddy Volkswagen

March 19, 2013

All round, a terrific experience. Cyle Perry our sales All round, a terrific experience. Cyle Perry our sales rep, was outstanding in negotiation and customer service. I highly recommend visiting him at More

by rickcugini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Arnette
March 13, 2013

To whom it may concern, as I fore stated both employee Lucky Waite and General Manager Ron Frederick are exceptional people I have in the past dealt with various car dealerships, but never with friendly More

by abigwhite1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Frederick( General Manager), Lucky Waite
March 12, 2013

VW Service Dept is GREAT! Nicky (Service Rep) is a VW Service Dept is GREAT! Nicky (Service Rep) is a true asset to the VW brand and should be recognize for all of her efforts. She is the reason I a More

by DaddyDayCare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky (Service Rep), Donald (Service Rep), and Raphael (Service Technician).
March 12, 2013

The overall experience was great. Kenny provided me with an opportunity to make a decision after he offered a reasonable deal. I couldn't resist on the car.. More

by Lowesky24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Mcgill
February 25, 2013

I was very happy with my experience in purchasing my new car. Bryan Kraft was very helpful and informative throughout the whole process. I am satisfied with my purchase. More

by kbinckes15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kraft
February 16, 2013

Desiree was friendly and extremely knowledgeable. She stayed overtime to answer all of our questions. She was willing to work with us as far as price went. I would highly recommend this dealership. More

by Donnanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Greer
February 15, 2013

Franklin Cortes (Frank) was exceptionally helpful in finding the car that I wanted. He was also very helpful in answering all of my questions. He is exceptionally competent, and he is an extremely fine More

by imonteverdi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 15, 2013

They are dishonest! Made me come all the way (like 40 miles) to see a car that was already "sold". Why? Just to have back-up in case. Don't return my phone calls or emails. Why would they say a car is a More

by Foodboy
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 11, 2013 -

Teddy Volkswagen responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Jen Almodovar 718-696-6180 jalmovar@teddynissan.com or contact Stella Vera 718-696-6129 svera@teddyvw.com

Sep 11, 2013 -

Teddy Volkswagen responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Jen Almodovar 718-696-6180 jalmovar@teddynissan.com or contact Stella Vera 718-696-6129 svera@teddyvw.com

February 01, 2013

Great place to have a good deal at the fastest time possible. All done within a couple of hours. Two thumbs up Aso the sales person was very friendly and help me with getting the best deal possible. More

by rkpeja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Jose Serrano
January 27, 2013

Staff are knowledgeable, patient and supportive. Great customer service--I am a Volkswagon customer of over 10 years, and will continue as a result of the strong/dedicated staff at Teddy Volkswagon. Keep More

by jclemente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky Waite and Rishi Soogrim
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