187 Reviews of Tejas Toyota - Service Center
So I get the notice that my second key is available. I go o the dealer and then they have to order the key. They get the key and I go to the dealer. So I arrive and they write up the car. They get the n I go o the dealer and then they have to order the key. They get the key and I go to the dealer. So I arrive and they write up the car. They get the new key programmed and finish but they forget to tell me. I get a notice that my Prius doors are locked, but still no service advisor. So after another 30 minutes I go ask the status of my car. So I ask the status of my car and they say who is your service advisor; Jose Silva. They locate him and he i busy with another customer but he says he will check on my car. They keys new and old have been on his service desk for 40 minutes, but he neglected to tell me. I say my car has been out there for 40 minutes ; he says it couldn't have been that long. So the service advisor takes the keys to the check out desk. I am third in line because there is only one checkout person and the lady at the front of the line is arguing about a refund. The refund lady takes 20 minutes to resolve , So after 1 hour and 45 minutes I get my second key and checkout. Pure incompetence at Tejas service. More
Excellent job! My car was serviced perfectly. Very professional Nd customer oriented. Highly recommend. Love these. Guys! My car was serviced perfectly. Very professional Nd customer oriented. Highly recommend. Love these. Guys! More
Everytime I've taken my car to Tejas Toyota,I've left the place extremely satisfied and with peace of mind. This last time, Mr Clinton Owen's was my person, he was very helpful and listened to me and my conc place extremely satisfied and with peace of mind. This last time, Mr Clinton Owen's was my person, he was very helpful and listened to me and my concerns. Very appreciative of him and everyone else and Tejas!!! More