Temecula Nissan

I love Alex! Service was great! Only thing I found is there was to be a $100 off at the time that was to cover my deductible of $100 for warranty that was accident Service was great! Only thing I found is there was to be a $100 off at the time that was to cover my deductible of $100 for warranty that was accidentally not given and I do not know how to go about correcting? More

Dealership was clean waiting lounge was set up for corona virus distancing, everyone was nice it was overall a great experience,Will return for future service virus distancing, everyone was nice it was overall a great experience,Will return for future service More

Waited 8 Hours I had an appointment at 7 for an oil change and brakes. After a about 4 hours I got a call and they said that the car was on the rack and it should I had an appointment at 7 for an oil change and brakes. After a about 4 hours I got a call and they said that the car was on the rack and it should be an hour. After about 2 more hours I called again and they still were not done. I finally when up there and and they said 30 more minutes. They didn't even know that I was actually waiting for my car. The worst part is the lack of integrity. There is no way that a car is going to be on a rack for 8 hours. So to be told that is just ridiculous. This is not the only time. Every time I go there I have an appointment and still wait for 2-3 hours for an oil change. That is ridiculous. Why have appoints if you are not going to honor them. Then they said they would not charge me for the oil change. Well there was no charge for it because of the plan I was on. I have to continue to tell them that every time I go there. It should be in the system already. More

ALWAYS GOOD SERVICE my vehicle always gets good service everytime I go there. friendly staff, I will always go back to this dealership for my vehicle's service my vehicle always gets good service everytime I go there. friendly staff, I will always go back to this dealership for my vehicle's service More

The service department was very fast and helpful. I will definitely keep bringing my vehicle here for all my service. I highly recommend this dealership. definitely keep bringing my vehicle here for all my service. I highly recommend this dealership. More

Poor dealership. Poor work. NO disability ramps. There is NO handicap ramp near the service dept. I went in for an oil change. They told me with an oil change they check the air pressure in the tires There is NO handicap ramp near the service dept. I went in for an oil change. They told me with an oil change they check the air pressure in the tires. I needed this done. I didn't get to look at the tires when they finally brought my car around because I was so tired from standing with my walker waiting. There was little seating to wait outside. I couldn't get to the waiting room that has tv to watch because there is NO ramp. But when I got home I looked at my tires and they were still low. Being handicap it is hard to get to a air pump and fill my tires. They also don't wash your car now. More

From my call to set up an appointment with Brittany to my salesperson all the way to Riley the Finance Manager we were treated like superstars....hats off to you for having such a caring staff! We especially salesperson all the way to Riley the Finance Manager we were treated like superstars....hats off to you for having such a caring staff! We especially enjoyed our time with Riley....very professional and yet such a great personality....you have earned our future business as my eyes are on a Rogue next! Sincerely Cheryl and Tyler Kanov I had to mark one of the employees in the boxes to submit my review but I didnt work with them. More

The last two visits they have not put the mileage sticker in the top left corner of windshield so I will know when my next scheduled oil change is. in the top left corner of windshield so I will know when my next scheduled oil change is. More

Great service, polite and well inform the guy behind the computer( I don"t know what to call him) was very polite, he asked me what service needs to be done and honestly told me how long i the guy behind the computer( I don"t know what to call him) was very polite, he asked me what service needs to be done and honestly told me how long is going to take. More

Always great service pretty time efficient informative about the services preformed no pressure to do unnecessary things good waiting area coffee water just a good experience. about the services preformed no pressure to do unnecessary things good waiting area coffee water just a good experience. More