Temecula Nissan

Always great! We will always bring our Nissans here for service. The staff is consistently courteous and knowledgeable. My vehicle had an unexpected issue and I was We will always bring our Nissans here for service. The staff is consistently courteous and knowledgeable. My vehicle had an unexpected issue and I was notified promptly. It was under warranty and offered a rental. The professionalism is impressive. Thank you. More

fast and cordial Service is always fast and accurate, staff are friendly and make the necessary recommendations to maintain your care in good conditions. excellent exp Service is always fast and accurate, staff are friendly and make the necessary recommendations to maintain your care in good conditions. excellent experience . thank you More

Daughters first car We had a great experience from start to finish. Thomas was the sales rep who took care of us in regards to searching for the right car. He was very kn We had a great experience from start to finish. Thomas was the sales rep who took care of us in regards to searching for the right car. He was very knowledgeable, attentive, and beyond helpful. Frank in finance was also very helpful in getting us into the the price we wanted. Overall we had a great experience in purchasing a car. If you’re in need of a vehicle I recommend stopping by to talk with Thomas just to see what he can offer. Thank you Thomas and Frank for helping us out. Vizcaino family More

Great experience Cam was awesome! He was patient and very considerate of our needs and wants. He gives great advice and doesn’t treat you like a customer, more like a Cam was awesome! He was patient and very considerate of our needs and wants. He gives great advice and doesn’t treat you like a customer, more like a friend. Highly recommend him More

Seat belt replacement I made an appointment for Dec 19 to have the rear passenger side seat belt repaired/replaced. I was there early and dropped the truck off. Some time I made an appointment for Dec 19 to have the rear passenger side seat belt repaired/replaced. I was there early and dropped the truck off. Some time later the service writer called me to let me know my truck was ready. He stated that you didn’t have the part, seat belt needed to be replaced. I arrived at the dealership to order/pay for the seat belt. I was told that one of your techs did an inspection and that the rear rotors were warped and the pads also needed to be replaced.. odd as I recently had the fluid flushed and brakes inspected at an independent shop.. Paid for the part and appt was made for the 26th to install the seat belt. I went to the independent shop and their master tech inspected the brakes, all four. I was informed that all the pads were fine, no rotors were warped and even if I needed rear brakes they could still machine the rear rotors... hmmm... Returned to your dealership on the 26th @ 0700... I was told that the part did not come in and that it would in on the 30th... On the 27th I received a call from you folks and told the part was in... I went in and had the part installed... I am leary and hesitant to go to a dealer because I always feel they are trying to rip you off..... This last ordeal did not boost my confidence in dealerships... Especially yours. I will say that the older gentleman who greets you and records the mileage is very polite and professional. Had a demeanor that is inviting but he can’t overcome the “dealership stigma” that lingers there.... To answer the question about recommending your dealership to others, the answer is NO.. Not how the service department is currently run.. I went there twice this year, out of necessity and was disappointed both times.. I don’t like dealerships but if I must go to a dealership for service, I may try Hemet or Mossy... Bummer because I’ve heard you have a new owner, it’s too bad that somethings don’t change.. It has promise, the ability, to be a decent dealership but the mindset of trying squeeze every dollar out of a customer needs to change. More

Quick oil change I walked-in for an oil change on a saturday morning..service was great and to my surprise i only waited 2 hours. Service representative kept me update I walked-in for an oil change on a saturday morning..service was great and to my surprise i only waited 2 hours. Service representative kept me updated throughout the entire process More

Our Service advisor Tim was just great and very professional Tim our service Adivsor is very professional on his duties. Very Well Educated on the service department and timing was just perfect as well. Will Tim our service Adivsor is very professional on his duties. Very Well Educated on the service department and timing was just perfect as well. Will go back any time More

Bought a new 2020 nissan kicks! The staff there are very professional and helpful. Andrew helped me find the right car with the perfect price. Francisco helped me find the perfect pa The staff there are very professional and helpful. Andrew helped me find the right car with the perfect price. Francisco helped me find the perfect payment. I would highly recommend going here and asking both staff I mentioned to help out. More

Service took way too long. I have been using Temecula Nissan for my past two cars so I am a loyal customer. However my last visit was disappointing. It should not take over two I have been using Temecula Nissan for my past two cars so I am a loyal customer. However my last visit was disappointing. It should not take over two hours to get an oil change. I could have been in and out at Jiffy Lube in less than 30 minutes. Also, I never saw my service advisor (Jose) and when I called to check on my vehicle he passed me off to someone else. The service center is good for repairs but basic oil changes are not their strength. More

Great experience! As long as the process is, this one was made manageable by Eddie, Frank and . They walked us though the process, made actual deals that made sense ( As long as the process is, this one was made manageable by Eddie, Frank and . They walked us though the process, made actual deals that made sense (without a hint of bait-switch), and shared personal history during casual conversation. In fact Eddie, at one point, offered to go get my vehicle from a partner dealership (with his wife and kids no less!) so that I could have it same day. We ended up hugging by the end and it felt like a new extended family. You don’t get to experiences like that often enough in life let alone business so it was a breath of fresh air. Please give Temecula Nissan a strong consideration on your next car, truck, or SUV as they defied every stereotype of the typical car buying process. I will be coming back for future vehicles More