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Temecula Valley Lexus

Temecula, CA

4.9
476 Reviews

42081 Dlr Drive

Temecula, CA

92591

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Showing 476 reviews

April 21, 2023

Awesome service. Never disappointed. Never made to wait for a lender vehicle when leaving car for service. Richard IV was very professional and answered all of my More

by ROSEMARIE G MEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
Apr 24, 2023 -

Temecula Valley Lexus responded

Thank you for your excellent rating, Rosemarie! Customer satisfaction is our top priority and we're so glad you enjoyed your experience with Richard and our team. Don't hesitate to reach out if there's anything else we can assist with! Regards, Tom Rudnai President

April 18, 2023

Prompt service. Professional and friendly staff. Recommended. Comfortable waiting lounge. Free coffee, tea and snacks More

by judever56
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 19, 2023 -

Temecula Valley Lexus responded

Thank you for your excellent rating, judever56! Customer satisfaction is our top priority and we're so glad you enjoyed your visit with our team. Visit us again soon! Regards, Tom Rudnai President

April 14, 2023

Excellent customer service. All team members are very knowledgeable. Very nice location. Price for the car are very comparable. More

by Ferozhuq18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Stayne,Jesus,Sal Rosales
Apr 17, 2023 -

Temecula Valley Lexus responded

We're so happy that you had a top-notch experience with our team and that you drove home satisfied. Please don't hesitate to let us know should you ever have any questions about anything. You're family now! Regards, Tom Rudnai President

April 14, 2023

Had a Great Customer Service with Michael Beckham, he is very Patient, Attentive and very Understanding to what his Customers needs..his Boss Ryan also was Great! Just had a a great great customer service h More

by zettecelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Beckham
Apr 14, 2023 -

Temecula Valley Lexus responded

Zettecelis, it's a team effort here and we're very happy to see both Michael and Ryan did a great job getting you into the vehicle you deserved. Thanks so much for the opportunity to earn your business and we can't wait to work with you again in the future. Regards, Tom Rudnai President

April 14, 2023

They were all polite. Great job giving me a ride to the mall & picking me up! I needed 4 tires- the price I was quoted was high & typical/expected from the dealership. More

by mbrugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 17, 2023 -

Temecula Valley Lexus responded

Thank you for your excellent rating, mbrugh! Customer satisfaction is our top priority and we're so glad you enjoyed your experience with our team. Don't hesitate to reach out if there's anything else we can assist with! Regards, Tom Rudnai President

April 13, 2023

My TVL experience was excellent. Cole did a top notch job in guiding me through the whole process. But everyone I dealt with at the dealership were great. More

by bradkoga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole, Sal
Apr 14, 2023 -

Temecula Valley Lexus responded

Thank you for your excellent rating, bradkoga! Customer satisfaction is our top priority and we're so glad you enjoyed your visit with Cole and our team. Congratulations on your new car! Regards, Tom Rudnai President

April 12, 2023

Horrible dealership. Dealership is not good at selling cars to out of state buyers matter a fact they FAILED to do so. They prefer to stick with in state buyers. Nick did More

by Dan P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Camellos
Apr 13, 2023 -

Temecula Valley Lexus responded

We're discouraged to see you've been dissatisfied with your car-buying experience here. Bryan Stayne here has attempted to reach you via both voicemail and text to discuss your concerns further. Please contact him at 951-234-0051 or bstayne@tvlexus.com at your earliest convenience. We look forward to speaking with you. Regards, Tom Rudnai President

April 12, 2023

Excellent service. Very attentive. Finished service sooner than expected. Waiting area very comfortable and clean More

by Leo
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 24, 2023 -

Temecula Valley Lexus responded

Leo, We're glad you received prompt and quality service and we appreciate you choosing us here for all of your Lexus needs. Thanks so much for this 5-star review and we hope to see you here again soon. Regards, Tom Rudnai President

April 08, 2023

Cole did a great job being patient and finding just the right car for us. We appreciate how he made this process stress-free. More

by lindajordan2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Rudnai
Apr 11, 2023 -

Temecula Valley Lexus responded

Linda, we strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Cole delivered. Enjoy your new vehicle to the fullest and we look forward to working with you again soon! Regards, Tom Rudnai President

April 08, 2023

Mr. Ken and his crew of Service Department provided me an outstanding support and fixed my car issues. Bravo Zulu! More

by Rolando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ken
Apr 11, 2023 -

Temecula Valley Lexus responded

Thank you so much for choosing us, Rolando! We can't wait to see you back here again! Regards, Tom Rudnai President

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