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Temecula Valley Toyota - Service Center

Temecula, CA

4.9
823 Reviews

823 Reviews of Temecula Valley Toyota - Service Center

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June 02, 2023

Thank You TV Toyota! ! My service advisor Alexis was the best! He sent me a text reminding me about service I texted him back a month later on his day off and he replied i More

by frere7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis , Jessica Moreno
Jun 05, 2023 -

Temecula Valley Toyota responded

It's our pleasure! We're happy to see you receive great service and communication. If you ever need anything, please don't hesitate to let us know. You're family and we're here always here to help. Regards, Tom Rudnai President

May 23, 2023

Great service and pretty prompt. Deanna Nadjem was very polite and efficient. Thank You Very Much. More

by steveandellie77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Nadjem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Temecula Valley Toyota responded

It truly makes us happy to see that Deanna provided you with an excellent service visit. Thank you for choosing us, we look forward to keeping your Toyota running like new! Regards, Tom Rudnai President

May 22, 2023

This is the best place to bring your Toyota they are honest and do what they say for the one thing I notice this time is the ladies were talking and eating in the front while I was just standing there. More

by groden19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vollbrecht
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Temecula Valley Toyota responded

We're glad that overall you are satisfied with your service experience here. We do appreciate your feedback regarding these concerns and we would like the opportunity to speak with you about them further, as we value both your opinion and your satisfaction. When you have a moment, please contact Service Director Greg Curtis at 951-384-4460 or gcurtis@tvtoyota.com. We hope to hear from you. Regards, Tom Rudnai President

May 14, 2023

I have been bringing my Toyota Avalon for servicing to Temecula Valley Toyota since purchasing the vehicle from them in 2019. They have always done a good job and have fixed any problems that might have o More

by Jcelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reaber
May 15, 2023 -

Temecula Valley Toyota responded

Jcelio, it truly makes us happy to see that our team always goes the extra mile to provide you with excellent service. Thank you for choosing us all these years. We look forward to keeping your Avalon running like new! Regards, Tom Rudnai President

May 14, 2023

service was good and completed in the timely manner. However, it would be nice if the 5k and 15k oil change was covered by Toyota, while this vehicle was under the 2 years/20k free service that comes wi More

by Csmsihavong
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Pujols
May 15, 2023 -

Temecula Valley Toyota responded

We're happy that overall you were satisfied with your service experience. We appreciate your feedback regarding the oil change coverage. We'll be sure to share this with Toyota USA and we look forward to seeing you here at your next service visit. Regards, Tom Rudnai President

May 04, 2023

The Service Department is normally pretty good but on my last visit, they missed the mark. They did not message me like they normally do to give me updates on my car. I was in the waiting room when they c More

by RP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
May 05, 2023 -

Temecula Valley Toyota responded

RP, It's discouraging to see you didn't receive the quality service or communication that you're used to receiving here at your last visit. We always want to be providing you 5-star service every time, which is why we'd like to speak with you about this further and learn more about where we fell short. At your convenience, please contact Service Manager Patrick Smith at 951-384-4462 or psmith@tvtoyota.com. We look forward to hearing from you. Regards, Tom Rudnai President

April 16, 2023

Service is always fast and courteous. Prices are very fair as well. The lounge is spacious and comfortable. More

by mariob
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Moreno
Apr 17, 2023 -

Temecula Valley Toyota responded

We're glad you had a positive service experience recently and we appreciate you stopping in, mariob. We hope all is well and we can't wait to provide you with a 5-star experience at your next visit. Regards, Tom Rudnai President

April 07, 2023

Steve was efficient and helpful. My car was ready as expected. Pick up went smoothly. More

by susan92556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 10, 2023 -

Temecula Valley Toyota responded

Susan, We're glad you had a positive service experience recently and we appreciate you stopping. We hope all is well and we can't wait to provide you with a 5-star experience at your next visit. Regards, Tom Rudnai President

April 05, 2023

Great service, friendly, smooth hassle free sale! Now sell me a new car! Take my 4 Runner in on trade! Let’s go! More

by Timcoop85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Singer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Temecula Valley Toyota responded

Tim, it's so great to see that our team delivered a seamless experience! Please never hesitate to let us know if we can help you with anything else! Take care. Regards, Tom Rudnai President

March 25, 2023

The service and support team was excellent. Only concern I had was on a recall that was old, I had to call corporate to it it resolved. After that no problem. Just added a week to my experience More

by JdandhogsF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Anwar
Mar 27, 2023 -

Temecula Valley Toyota responded

Thanks for both your patience and your feedback. We're glad we were eventually able to resolve this recall concern and we look forward to providing you with the 5-star service that you deserve at your next visit. Regards, Tom Rudnai President

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