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Temecula Valley Toyota - Service Center

Temecula, CA

4.9
829 Reviews

829 Reviews of Temecula Valley Toyota - Service Center

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May 14, 2023

service was good and completed in the timely manner. However, it would be nice if the 5k and 15k oil change was covered by Toyota, while this vehicle was under the 2 years/20k free service that comes wi More

by Csmsihavong
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Pujols
May 15, 2023 -

Temecula Valley Toyota responded

We're happy that overall you were satisfied with your service experience. We appreciate your feedback regarding the oil change coverage. We'll be sure to share this with Toyota USA and we look forward to seeing you here at your next service visit. Regards, Tom Rudnai President

May 04, 2023

The Service Department is normally pretty good but on my last visit, they missed the mark. They did not message me like they normally do to give me updates on my car. I was in the waiting room when they c More

by RP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
May 05, 2023 -

Temecula Valley Toyota responded

RP, It's discouraging to see you didn't receive the quality service or communication that you're used to receiving here at your last visit. We always want to be providing you 5-star service every time, which is why we'd like to speak with you about this further and learn more about where we fell short. At your convenience, please contact Service Manager Patrick Smith at 951-384-4462 or psmith@tvtoyota.com. We look forward to hearing from you. Regards, Tom Rudnai President

April 16, 2023

Service is always fast and courteous. Prices are very fair as well. The lounge is spacious and comfortable. More

by mariob
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Moreno
Apr 17, 2023 -

Temecula Valley Toyota responded

We're glad you had a positive service experience recently and we appreciate you stopping in, mariob. We hope all is well and we can't wait to provide you with a 5-star experience at your next visit. Regards, Tom Rudnai President

April 07, 2023

Steve was efficient and helpful. My car was ready as expected. Pick up went smoothly. More

by susan92556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 10, 2023 -

Temecula Valley Toyota responded

Susan, We're glad you had a positive service experience recently and we appreciate you stopping. We hope all is well and we can't wait to provide you with a 5-star experience at your next visit. Regards, Tom Rudnai President

April 05, 2023

Great service, friendly, smooth hassle free sale! Now sell me a new car! Take my 4 Runner in on trade! Let’s go! More

by Timcoop85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Singer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Temecula Valley Toyota responded

Tim, it's so great to see that our team delivered a seamless experience! Please never hesitate to let us know if we can help you with anything else! Take care. Regards, Tom Rudnai President

March 25, 2023

The service and support team was excellent. Only concern I had was on a recall that was old, I had to call corporate to it it resolved. After that no problem. Just added a week to my experience More

by JdandhogsF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Anwar
Mar 27, 2023 -

Temecula Valley Toyota responded

Thanks for both your patience and your feedback. We're glad we were eventually able to resolve this recall concern and we look forward to providing you with the 5-star service that you deserve at your next visit. Regards, Tom Rudnai President

March 25, 2023

Quick service on Camry while I waited. The service writer was very knowledgeable and friendly More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Apr 10, 2023 -

Temecula Valley Toyota responded

Greg, We understand your time is valuable, which is why we're happy to see you received prompt and quality service. We hope your Camry's running like new and we look forward to seeing you here at your next visit. Regards, Tom Rudnai President

March 22, 2023

Great customer service in the parts department. They are very helpful and easy to work with. More

by secretmotorsport
Recommend Dealer
Yes
Employees Worked With
Jessica Moreno
Mar 24, 2023 -

Temecula Valley Toyota responded

We're so happy to hear our team delivered excellent customer service! Thank you for your stars! Regards, Tom Rudnai President

March 02, 2023

Rueben listened to what my needs were and let me know when I’m going to be due for another part replacement. This was a good visit. Thank you! More

by Shalimar.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Nadjem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben, Tawnee Colucci, Stewart Tan
Mar 06, 2023 -

Temecula Valley Toyota responded

Thank you, Shalimar! We're so glad Reuben ensured you left a happy customer! Until next time! Regards, Tom Rudnai President

February 28, 2023

Great job! !! Car was done at the time it was promised. Service associate was extremely nice. More

by Bruski1869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allona
Mar 01, 2023 -

Temecula Valley Toyota responded

Thank you for trusting us with your vehicle! We're proud of our team for delivering a 5-star visit! Regards, Tom Rudnai President

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