Temecula Valley Toyota - Service Center

Dissatisfied customer of over 25 years. Went in to have a tire warning light check on my 2021 highlander. I was denied service, since I did not purchase a "tire extended warranty". Warranty work is not of a tire warning light check on my 2021 highlander. I was denied service, since I did not purchase a "tire extended warranty". Warranty work is not of value, I sent an email to Toyota Motor Co. and also the Service Department manager Gregory Curtis in December and to this date no one has responded. I have taken multiple cars for service over the past 25 years and it feels like the customer service has went downhill. I would like to take my car to a local dealership for service, at this point I am reluctant because if it's warranty work we may denied service. I just wanted reassurance if I was safe to drive to a tire shop as I was told from the service department assistant manager(Patrick S.) to take my highlander. More

As expected based on previous excellent services provided, Stewart Tan again rendered excellent customer service and technical expertise in handling my Lexus LS 400. He continuously addressed the is provided, Stewart Tan again rendered excellent customer service and technical expertise in handling my Lexus LS 400. He continuously addressed the issues involved in my vehicle and never stops until the vehicle is in top running condition again. This is the type of person that every dealership needs for them to regain the trust and respect that they lost from their customers. Keep making a difference Stewart. I'm proud of you! More

Had a catalytic converter shield installed. David V. provided quote & scheduled service within a few days. Work completed on-time & kept me updated with progress until time to pick-up. Thanks Dave! provided quote & scheduled service within a few days. Work completed on-time & kept me updated with progress until time to pick-up. Thanks Dave! More

I appreciate the service center staff helping me with my Highlander. Always a great experience with Temecula Toyota, thank you!! Highlander. Always a great experience with Temecula Toyota, thank you!! More

Always the same great service for typical routine maintenance (oil change/multi-point inspection). David is a top notch representative-always very appreciative of his professionalism and personable m maintenance (oil change/multi-point inspection). David is a top notch representative-always very appreciative of his professionalism and personable mannerisms. More

Excellent customer service every time I have had routine maintenance done on my car. The Saturday service hours are a big deal when you work Monday through Friday. maintenance done on my car. The Saturday service hours are a big deal when you work Monday through Friday. More

Attentive to getting service completed in a timely manner,very professional and genuinely nice technician manner,very professional and genuinely nice technician More

Very helpful and easy to talk to.Really paid attention to my unique problems on Tacoma my unique problems on Tacoma More

As always Stewart Is very professional & friendly. He makes sure to keep me updated on my vehicle every step of the way when I leave it for service makes sure to keep me updated on my vehicle every step of the way when I leave it for service More

Very accommodating , great service and follow through Adam graciously provided assistance to have new tires installed plus oversaw prope wheel alignment of our older Lexus LS Adam graciously provided assistance to have new tires installed plus oversaw prope wheel alignment of our older Lexus LS More