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Temecula Valley Toyota - Service Center

Temecula, CA

4.9
825 Reviews

825 Reviews of Temecula Valley Toyota - Service Center

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April 07, 2021

They took less them an hour to service my truck that was fantastic.Vanessa the services consultan she did a great job in attending me.she was so friendly courteous please hire more like her.she has excellen More

by Edwin segura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Temecula Valley Toyota responded

Hi Edwin, it truly makes us happy to know that Vanessa worked hard to get you in and out as soon as possible! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Tom Rudnai President

March 14, 2021

The service was exceptional. My Service Advisor, Shah, was very welcoming, very informative and accurate regarding the details and the time the entire process would take. Shah's follow up was much quicke More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah
Mar 15, 2021 -

Temecula Valley Toyota responded

We're glad to have Shah on our team and are happy to hear that he provided you with the experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Tom Rudnai President

March 13, 2021

Awesome service. As always service assistant are amazing, Stuart Tan was informative, friendly, responsive and very helpful. I will highly recommend TTV to anyone who need service for their Toyotas. More

by Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Moreno, Stewart Tan
Mar 15, 2021 -

Temecula Valley Toyota responded

Hi Chan, the satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from us! Thank you for taking the time to leave this review and we can't wait to hear from you again! Regards, Tom Rudnai President

March 06, 2021

This delearship is an outstanding facilities very cleaned, organized and customer oriented. I also. commend Mr Stewart Tan proffessionalism and customer oriented person. Promote now. More

by Topgun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Tan
Mar 09, 2021 -

Temecula Valley Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Stewart and our team! We can't wait to see you again! Regards, Tom Rudnai President

February 26, 2021

Had a great experience with Ruben in service, got the recalls done on my toyota tacoma in an expedient manner. They even arranged a rental for me. Overall seamless experience More

by tonypark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 26, 2021 -

Temecula Valley Toyota responded

Ruben is an outstanding asset to us here and always makes sure our customers go home happy. We can't wait to see you again! Regards, Tom Rudnai President

November 23, 2020

Lance is great, explained service Costs and work to be performed. Mr. Tom Rudnai you have a good employee. I am an old customer from LONGO Toyota. More

by Rmotupalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Bautista
Nov 25, 2020 -

Temecula Valley Toyota responded

We are so proud of Lance and we can't wait to let him know about your positive words! Thank you for your feedback and we hope to see you again! Regards, Tom Rudnai President

November 05, 2020

Everything went great, thanks so much for the prompt and courteous service! I will definitely be back for all my service needs!! Alonna always helps me out and gets the job done right, support staff was sup More

by Jason.foerster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alonna Houghling
Nov 06, 2020 -

Temecula Valley Toyota responded

We are ecstatic to hear that you had an enjoyable experience here with Alonna. We appreciate your business and we can't wait to see you again soon! Regards, Tom Rudnai President

September 03, 2020

Great customer service. My vehicle service was completed as promised even though they were extremely busy. Would recommend the service department to friends and family. More

by Kmclain8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Bautista
Sep 03, 2020 -

Temecula Valley Toyota responded

It truly makes us happy to know that our team is working hard so you can get on your way! We appreciate your feedback and hope to see you again! Regards, Tom Rudnai President

September 02, 2020

Adam was very helpful and he answered all my questions. I did not have an appointment but they fit me in and got the car back on time. More

by Theo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
Sep 03, 2020 -

Temecula Valley Toyota responded

Hi Theo, Adam is awesome and we will be sure to let him know about your 5-star review! Thanks for choosing us and we can't wait to see you again! Regards, Tom Rudnai President

September 01, 2020

The service department is lacking customer first approach. Takes 20 minutes just to be seen when you have an appointment. Then it takes over 3 hours for an oil change with an appointment. Then when More

by AQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa Vazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Temecula Valley Toyota responded

Hi AQ, We appreciate your feedback and we're disappointed you've not received the quality service that you deserve. We'd like the opportunity to speak to you about this further and learn more about when you stopped by for your service. When you have a moment, please contact our Service Director Greg Curtis at (951) 384-4460 or gcurtis@tvtoyota.com. We hope to hear from you. Regards, Tom Rudnai President

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