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Temecula Valley Toyota - Service Center

Temecula, CA

4.9
825 Reviews

825 Reviews of Temecula Valley Toyota - Service Center

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December 31, 2019

Always easy to work with. Very helpful at working around my schedule. Wait time is usually always shorter than the stated time given at check in More

by Deb
Recommend Dealer
Yes
Employees Worked With
Nicholas Lum
Jan 03, 2020 -

Temecula Valley Toyota responded

Hi Deb, We love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again. Regards, Tom Rudnai President

December 31, 2019

Always friendly and efficient. They have been my dealer for over 20 years. Vehicle is always ready on time me. Will always go back to TTV More

by Crusherparts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna. 10 Stars!
Jan 03, 2020 -

Temecula Valley Toyota responded

It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Regards, Tom Rudnai President

December 29, 2019

Excellent service rendered by your service advisor. Sienna was accepted on time and was release on time. Briefed well of the inspection results and was advised well. More

by George
Recommend Dealer
Yes
Employees Worked With
Stewart Tan
Jan 03, 2020 -

Temecula Valley Toyota responded

Hi George, Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Regards, Tom Rudnai President

December 28, 2019

Staff was great! My advisor Jessica kept me informed and was very efficient. Shuttle drivers were great as well. Driver who picked me up from work saved us a ton of time by taking alternate routes during th More

by julio92792
Recommend Dealer
Yes
Employees Worked With
Jessica Moreno
Dec 27, 2019 -

Temecula Valley Toyota responded

Hi Julio, We couldn't be more pleased to hear that Jessica went above and beyond to make sure your car-service experience went smoothly. Congrats on your new vehicle, and never hesitate to let us know if you ever need anything! Regards, Tom Rudnai President

December 27, 2019

Richard in the service department was highly personable and knowledgeable about what my car needed. All around I was greeted with courtesy from all of your staff. More

by ropadillajr
Recommend Dealer
Yes
Employees Worked With
Richard IV
Dec 27, 2019 -

Temecula Valley Toyota responded

We are more than thrilled to hear Richard was able to take such great care of you! We are happy to have him as part of the family! We look forward to serving you again soon! Regards, Tom Rudnai President

December 25, 2019

Should prioritize customers with appointments. It would be better if they understood the purpose of appointments. I will never go and get my car service done here again. More

by Bayugech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Singer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Temecula Valley Toyota responded

We're disappointed to see that you had a negative service experience and we'd like to learn more about what transpired, as we're always looking to grow and improve as a Service Department. When you have an opportunity, please contact our Service Director Greg Curtis at (951) 384-4460 or gcurtis@tvtoyota.com. We hope to hear from you. Regards, Tom Rudnai President

December 24, 2019

Looking at the repair history saved me a lot of money Thank you to Karina Barajas for looking up the history of my hybrid battery pack and letting the service manager know it was still under warranty. More

by Chucho24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Barajas
Dec 27, 2019 -

Temecula Valley Toyota responded

We're glad to see you had a positive visit with us! Karina is an outstanding asset to us here and always makes sure our customers go home happy. Regards, Tom Rudnai President

December 22, 2019

Excellent Service - Friendly Staff Recently purchased a 2019 Camry and have been very happy with the service and Toyota Care options. My salesperson and the manager were very helpful g More

by Wendybabendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Nadjem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Temecula Valley Toyota responded

Hi Wendy, Thanks for taking the time to share your experience with us! It was a pleasure to hear that our team helped make your car-buying experience both enjoyable and easy! Congrats on your new vehicle, and never hesitate to let us know if you ever need anything! Regards, Tom Rudnai President

December 20, 2019

Customer service is excellent, they always make it very easy to set up your appointments, keep you updated on status of your vehicle. Highly recommended. More

by Odelacruz66
Recommend Dealer
Yes
Employees Worked With
Joanna
Dec 20, 2019 -

Temecula Valley Toyota responded

It makes us so happy to hear that you always have such a great experience whenever you come in! We hope to see you again! Regards, Tom Rudnai President

December 20, 2019

Nick Lum was very helpful. He was very professional at his work. The vehicle technician was great as well. Will definitely come back for the next service. More

by JA
Recommend Dealer
Yes
Employees Worked With
Nick Lum
Dec 20, 2019 -

Temecula Valley Toyota responded

Hi JA, We're glad to see you had a positive visit with us! Nick is an outstanding asset to us here and always makes sure our customers go home happy. Regards, Tom Rudnai President

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