826 Reviews of Temecula Valley Toyota - Service Center
Good Service Advisor (Stewart Tan) is very helpful and went above and beyond to help me. He answered almost all that i needed to know regarding my car. Advisor (Stewart Tan) is very helpful and went above and beyond to help me. He answered almost all that i needed to know regarding my car. More
Great Service Stewart Tan was kind and respectable of my time when I took my car in for a routine maintenance service. My car was ready sooner than I expected. Stew Stewart Tan was kind and respectable of my time when I took my car in for a routine maintenance service. My car was ready sooner than I expected. Stewart went over the paperwork and showed me everything that was done to my car.and answered any and all my questions in a professional matter. Thank you, Stewart and see you on my next scheduled routine service. More
Outstanding Service Karina Barahas has been my go-to contact at Toyota for service and information. She is not only knowledgeable but can focus on which items are critic Karina Barahas has been my go-to contact at Toyota for service and information. She is not only knowledgeable but can focus on which items are critical. I call her for appointments and she makes sure I get prompt and efficient service. A great person and the reason why I come back for my services. Nick Poschl More
Best dealership Best Toyota dealership great place for service they went above and beyond. Come early for donuts and coffee, fast shuttle service to work or home. Best Toyota dealership great place for service they went above and beyond. Come early for donuts and coffee, fast shuttle service to work or home. More
Excellent service- easy in and out! I called for my 30K mile service and was provided and was responded to by name, provided an appointment convenient with my schedule and was in and out I called for my 30K mile service and was provided and was responded to by name, provided an appointment convenient with my schedule and was in and out of the dealership without issue or delay. I wish all car service was as stress-free. More
Honest and reliable Just wanted to say THANKS to Henry and Reginald for providing me and my family the best possible deal for our vehicles. I appreciate the option that t Just wanted to say THANKS to Henry and Reginald for providing me and my family the best possible deal for our vehicles. I appreciate the option that they provided us for the extended warranty on it, it paid off,..! And a shout out to Richard Iv in service,..! He has been exceptional in everything, he'll take care of everything for you, from lending you a loaner to updating you every single time on what's happening to the vehicle. Our trust is with this team, and will be customers for LIFE,..! Great team you have there Sir Tom,..! More
Recall service Great customer service. I had an appointment and waited not for a few minutes. The process was explained, estimated time given for repairs and shuttle Great customer service. I had an appointment and waited not for a few minutes. The process was explained, estimated time given for repairs and shuttle service offered. Stewart called under the estimated time indicating recall service was completed. More
Service for 30000. Time was reasonable. Service was fine. Steve was good to work with. I will come back in the future. Good work done. for 30000. Time was reasonable. Service was fine. Steve was good to work with. I will come back in the future. Good work done. More
Reliable and great service I’ve been coming for the past 13 years, that’s says a lot. When it comes to Toyota, they know their stuff, highly recommended. Don’t know what more to I’ve been coming for the past 13 years, that’s says a lot. When it comes to Toyota, they know their stuff, highly recommended. Don’t know what more to say but you won’t be disappointed about their service. More
Excellent Service Hi routinely have my Avalon serviced at TV Toyota. My last visit was for a 100k service. Unfortunately, during that visit, my car received a scuff to Hi routinely have my Avalon serviced at TV Toyota. My last visit was for a 100k service. Unfortunately, during that visit, my car received a scuff to the passenger front bumper. Clearly someone thought they had room and instead brushed a pole. When my car was pulled out for delivery to me, I discovered the damage and notified the porter. In minutes my Service Adviser Dave came out and apologized and said that the initial vehicle inspection did not note any damage to the car. He set me up with a rental car at the dealers expense and sent my car to the body shop. Within 24 hours my car was returned to me in pristine condition. I find this important as it demonstrated Temecula Toyota's commitment to do the right thing, to make an unfortunate situation as convenient and smooth considering the circumstances. When I returned the rental at the dealership, Dave the service adviser immediately came to me again apologizing for the minor damage and that if it is not up to my standard, please notify him immediately and he will make sure it is taken care of. I inspected the front bumper and it looked like new , the paint match was perfect and I will be a continuing customer of TV Toyota More