Temecula Valley Toyota - Service Center

Quick excellent Everything went smoothly! Writer was very understanding and nice. Technician delivered at promised time with great quality. My new tires look great! Everything went smoothly! Writer was very understanding and nice. Technician delivered at promised time with great quality. My new tires look great! Thank you both! More

Quick and excellent service Every time we are at the dealer for service, it has been very smooth, drop off, progress and completion. Good job and the car is returned without gre Every time we are at the dealer for service, it has been very smooth, drop off, progress and completion. Good job and the car is returned without grease on wheel and seat. More

service Dropped of my truck for service it was done fast and you couldn't tell that anyone had been in my truck.. all the staff where very friendly and help i Dropped of my truck for service it was done fast and you couldn't tell that anyone had been in my truck.. all the staff where very friendly and help in what ever way they . all in all it was a great experiance More

Great Service I was in need of my scheduled service and as always I was headed to the only place in town Temecula Valley Toyota and my favorite service advisor Stew I was in need of my scheduled service and as always I was headed to the only place in town Temecula Valley Toyota and my favorite service advisor Stewart Tan. Once again I thank Stewart and the guys of TVT for their great service. See you next time!!!’ More

Friendly service Friendly and knowledgeable service providers. Kept me in the loop throughout the process and explained all work that was completed. August helped me f Friendly and knowledgeable service providers. Kept me in the loop throughout the process and explained all work that was completed. August helped me feel comfortable with the work being done. More

Fast and Organized I’ve used this dealer for all my car maintenance and they are fast accurate and keep me informed every step of the way. I’m very pleased with their se I’ve used this dealer for all my car maintenance and they are fast accurate and keep me informed every step of the way. I’m very pleased with their service. More

Outstanding They were responsible and on top of the service provided. Kept us inform and called to let us know of any minor set backs. He was able to have a solut They were responsible and on top of the service provided. Kept us inform and called to let us know of any minor set backs. He was able to have a solution for us with the rest of the team. Never a dull moment. We were in and out! More

Oil Change We have become a regular customer of your service department because of the outstanding and personalized service that Mr. Stewart Tan provides us ever We have become a regular customer of your service department because of the outstanding and personalized service that Mr. Stewart Tan provides us every time we bring our car to your dealership. Last week, when we showed up for the 10:00 a.m oil change for our car, the lady who was checking us in stated that our car is scheduled for another technician, and not Mr. Stewart Tan. My wife and I are quite sure we scheduled our appointment with Mr. Stewart. We were discussing it with the lady when Mr. Stewart approached us and calmly cleared the inconsistency. Our car was serviced promptly and we didn't mind the short wait. We are ware that there is no such thing as "perfect" dealership, but with employees such as Mr. Stewart Tan, any issues, problems, or inconsistencies in the service department is always resolved. And as usual, it was another pleasant visit to your business due to Mr. Stewart Tan's dedication to provide superior service to customers. More

Unwilling to refund extended warranty after car was traded I purchase a Toyota Prius from the dealer when it come time for me to trade it in I was told I could receive a refund for the unused portion of the wa I purchase a Toyota Prius from the dealer when it come time for me to trade it in I was told I could receive a refund for the unused portion of the warranty. 10 months later 100s of phone calls a emails saying you will get your refund in 6 weeks still nothing. I have been giving the run around for 10 months. I now can only assume I will never get me refund. The service is horrible they will tell you what you want to hear to get you off the phone. I have never ever gotten such poor service from a place. I’d advise you to go get your Prius else where cause once it’s sold they will be unwilling to help or assist you in anyway. More

Steven was awesome. Great customer service. Take all my vehicles there. Even cars that are not Toyota. I love their customer service. The prices are fair and they keep you informed Take all my vehicles there. Even cars that are not Toyota. I love their customer service. The prices are fair and they keep you informed More