Temecula Valley Toyota - Service Center

Outstanding They were responsible and on top of the service provided. Kept us inform and called to let us know of any minor set backs. He was able to have a solut They were responsible and on top of the service provided. Kept us inform and called to let us know of any minor set backs. He was able to have a solution for us with the rest of the team. Never a dull moment. We were in and out! More

Oil Change We have become a regular customer of your service department because of the outstanding and personalized service that Mr. Stewart Tan provides us ever We have become a regular customer of your service department because of the outstanding and personalized service that Mr. Stewart Tan provides us every time we bring our car to your dealership. Last week, when we showed up for the 10:00 a.m oil change for our car, the lady who was checking us in stated that our car is scheduled for another technician, and not Mr. Stewart Tan. My wife and I are quite sure we scheduled our appointment with Mr. Stewart. We were discussing it with the lady when Mr. Stewart approached us and calmly cleared the inconsistency. Our car was serviced promptly and we didn't mind the short wait. We are ware that there is no such thing as "perfect" dealership, but with employees such as Mr. Stewart Tan, any issues, problems, or inconsistencies in the service department is always resolved. And as usual, it was another pleasant visit to your business due to Mr. Stewart Tan's dedication to provide superior service to customers. More

Unwilling to refund extended warranty after car was traded I purchase a Toyota Prius from the dealer when it come time for me to trade it in I was told I could receive a refund for the unused portion of the wa I purchase a Toyota Prius from the dealer when it come time for me to trade it in I was told I could receive a refund for the unused portion of the warranty. 10 months later 100s of phone calls a emails saying you will get your refund in 6 weeks still nothing. I have been giving the run around for 10 months. I now can only assume I will never get me refund. The service is horrible they will tell you what you want to hear to get you off the phone. I have never ever gotten such poor service from a place. I’d advise you to go get your Prius else where cause once it’s sold they will be unwilling to help or assist you in anyway. More

Steven was awesome. Great customer service. Take all my vehicles there. Even cars that are not Toyota. I love their customer service. The prices are fair and they keep you informed Take all my vehicles there. Even cars that are not Toyota. I love their customer service. The prices are fair and they keep you informed More

Fast service , courteous staff. Friendly staff, fast service, clean lounge with free coffee. Just a suggestion free donuts? Clean waiting lounge. Easy to set up appointment. Honest s Friendly staff, fast service, clean lounge with free coffee. Just a suggestion free donuts? Clean waiting lounge. Easy to set up appointment. Honest staff. Highly recommended. More

Piece of mind I have bought several cars from here and always get good maintenance, reliable. Keep up the good work and thank you Greg for keeping order in the hous I have bought several cars from here and always get good maintenance, reliable. Keep up the good work and thank you Greg for keeping order in the house. More

Service Timely service, comfortable lounge, great service rep. Every service appointment has gone well. Robert Tabor is very easy to work with knowledgeable,h Timely service, comfortable lounge, great service rep. Every service appointment has gone well. Robert Tabor is very easy to work with knowledgeable,he is a keeper. More

Quick service! I was able to get my service done in a short amount of time. That was wonderful! I hope all my services are this easy! I was able to get my service done in a short amount of time. That was wonderful! I hope all my services are this easy! More

My service center Temecula Valley Toyota has become what it consider my service center i only take my Prius V there because they take great care of my car the main reas Temecula Valley Toyota has become what it consider my service center i only take my Prius V there because they take great care of my car the main reason why is my service advisor Stewart Tan he is the best. More

Excellent Service and Friendly Staff! I had great experience every time I took my car in for service. The service writer I worked with were friendly and honest. I would recommend Temecul I had great experience every time I took my car in for service. The service writer I worked with were friendly and honest. I would recommend Temecula Valley Toyota to all my friends and family. More