Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
829 Reviews of Temecula Valley Toyota - Service Center
Sort by
March 12, 2018
Friendly service Everyone was friendly and the speed of service was great. The girl who greeted us was very polite letting me know what info. she needed in order to ge Everyone was friendly and the speed of service was great. The girl who greeted us was very polite letting me know what info. she needed in order to get us checked in. More
by ILoveTacos
Employees Worked With
March 11, 2018
Efficient and easy. Arrived at my appointment time. Relaxed in the comfortable lounge for a bit while my oil was changed. Service was performed and I got on my way. It wa Arrived at my appointment time. Relaxed in the comfortable lounge for a bit while my oil was changed. Service was performed and I got on my way. It was an easy and efficient process. Even got a free car wash voucher! More
by Jennieb
Employees Worked With
March 09, 2018
Great service. Love the smiles upon arrival. The coffee and seating is cozy. Have a doughnut as you wait. Informative and not all about the up-sale. Never feel press Love the smiles upon arrival. The coffee and seating is cozy. Have a doughnut as you wait. Informative and not all about the up-sale. Never feel pressured to buy more or what I can’t afford. Thank you for taking care of me and my truck (White Knight). More
by TheGma
Employees Worked With
Amanda Hammond
February 24, 2018
15000 mile maintenance. Amanda was very professional. She knew what maintenance was scheduled at the 15K point and reported the findings after the maintnance was completed. I Amanda was very professional. She knew what maintenance was scheduled at the 15K point and reported the findings after the maintnance was completed. I was very satisfied. More
by Don
Employees Worked With
Amanda Hammond
February 23, 2018
Amazing service advisor Jessica Moreno was really professional and make me feel really welcome at the time for my service oil to my truck. I am definitely coming back. Than Jessica Moreno was really professional and make me feel really welcome at the time for my service oil to my truck. I am definitely coming back. Thanks More
by Juan vargas
Employees Worked With
Jessica Moreno
February 15, 2018
service Came in for service. Car was delivered on time and with a smile. Richard Iv is always a pleasure to deal with. Will continue to have my cars service Came in for service. Car was delivered on time and with a smile. Richard Iv is always a pleasure to deal with. Will continue to have my cars serviced here. More
by Ggreer1
Employees Worked With
Richard IV
February 05, 2018
Excellent Good customer service and excellent advisor very helpful all of them thanks Stewart for helping and explains the multi point of inspection for my next Good customer service and excellent advisor very helpful all of them thanks Stewart for helping and explains the multi point of inspection for my next appointment excellent job More
by Gersay
Employees Worked With
Stewart Tan
February 05, 2018
Service Mr. Stewart Tan is a very professional, customer oriented, and very helpful. He always suggest and explained to me what is best for my car every time Mr. Stewart Tan is a very professional, customer oriented, and very helpful. He always suggest and explained to me what is best for my car every time I bring in my car for service. He is very knowledgeable in every aspects of what my car needs and what needs to be done in order for my car to be always in working condition. I commend him every time and Mr. Tan is an asset in your company and you should hire more people like him. He is true, honest and very intellectual that he always recommends what is best for my car and for my budget. More
by Topgun
Employees Worked With
Stewart Tan
January 31, 2018
Updated Review The Service Department Supervisor and the Toyota Dealership owner contacted me and resolved the issue in a timely manner. I am grateful for the help The Service Department Supervisor and the Toyota Dealership owner contacted me and resolved the issue in a timely manner. I am grateful for the help for the Service Department Manager and the Toyota Dealership owner. Previous complaint: I have experienced terrible service from the Temecula Toyota Service Department! I took my wife's Rav 4 in for a Transmission Converter recall on January 24th 2018, and they fixed the transmission "shutter", but now I can hear my engine over the sound of my radio. The Service Department Assistant manager Adam, and the Service Department manager Josh, both let me know they heard the abnormal noise, and would find out what's causing the noise. The service manager called me back four days later, and let me know that his Service Deparment Director let him know that he does not hear the noise. Now the Service Department manager is stating that he must have been mistaken before, and he now hardly hears the noise either. Sounds suspect to me. My car has been at the Toyota Service Department for seven days, and they still do not know what's wrong with my wife's Rav! I would not recommend getting any service done at the Temecula Toyota Service Department. More
by Dissapointed customer
Employees Worked With
Adam Caughron, Joshua Reece
January 25, 2018
Great customer service Not sure about brake inspection. Contradicts last inspection report. Did not do tire rotation this time but numbers for front and rear brakes do not Not sure about brake inspection. Contradicts last inspection report. Did not do tire rotation this time but numbers for front and rear brakes do not add up. More
by Highlander05
Employees Worked With
Tanya? August did inspection
