Temecula Valley Toyota - Service Center

Updated Review The Service Department Supervisor and the Toyota Dealership owner contacted me and resolved the issue in a timely manner. I am grateful for the help The Service Department Supervisor and the Toyota Dealership owner contacted me and resolved the issue in a timely manner. I am grateful for the help for the Service Department Manager and the Toyota Dealership owner. Previous complaint: I have experienced terrible service from the Temecula Toyota Service Department! I took my wife's Rav 4 in for a Transmission Converter recall on January 24th 2018, and they fixed the transmission "shutter", but now I can hear my engine over the sound of my radio. The Service Department Assistant manager Adam, and the Service Department manager Josh, both let me know they heard the abnormal noise, and would find out what's causing the noise. The service manager called me back four days later, and let me know that his Service Deparment Director let him know that he does not hear the noise. Now the Service Department manager is stating that he must have been mistaken before, and he now hardly hears the noise either. Sounds suspect to me. My car has been at the Toyota Service Department for seven days, and they still do not know what's wrong with my wife's Rav! I would not recommend getting any service done at the Temecula Toyota Service Department. More

Great customer service Not sure about brake inspection. Contradicts last inspection report. Did not do tire rotation this time but numbers for front and rear brakes do not Not sure about brake inspection. Contradicts last inspection report. Did not do tire rotation this time but numbers for front and rear brakes do not add up. More

great customer service!! Everything was done on time, Ramon was professional, and explained everything thoroughly. We always bring our vehicle here because of the customer ser Everything was done on time, Ramon was professional, and explained everything thoroughly. We always bring our vehicle here because of the customer service and quality work. More

Great service ! Great service! Everything was done on time! Problem fixed the first time. I would definitely get more work done in the future when I need it Great service! Everything was done on time! Problem fixed the first time. I would definitely get more work done in the future when I need it More

Excellent Angie Singer was friendly and had good customer service. She helped me get my tire fixed. I’ve taken to another Toyota dealership couple times about t Angie Singer was friendly and had good customer service. She helped me get my tire fixed. I’ve taken to another Toyota dealership couple times about the same issue and they did nothing. She was awesome! More

Nice people and friendly service people. The got my service done in less time then they said. Steven was my service guy. Real nice!!! And he loved my truck!! Haha haha The got my service done in less time then they said. Steven was my service guy. Real nice!!! And he loved my truck!! Haha haha More

Great customer service Angie was helpful and service was great. She took us in when we dropped off our car and explain what needs to be done on our car in no time. She calle Angie was helpful and service was great. She took us in when we dropped off our car and explain what needs to be done on our car in no time. She called me when the service is completed and ready for pick up. More

Service Awesome services Ramon! Very friendly, dependable and caring individual! I will come back again anytime! I will also recommended to others due to welc Awesome services Ramon! Very friendly, dependable and caring individual! I will come back again anytime! I will also recommended to others due to welcoming environment! More

Amazing Experience Great customer service. Service advisor was very friendly and helpful to explain details on my vehicle. Could not ask for more. Recommend this dealer Great customer service. Service advisor was very friendly and helpful to explain details on my vehicle. Could not ask for more. Recommend this dealer to other friends and family members. More

Jessica is Awesome! Jessica at the Dealer Always guarantees that the best is done with our vehicles. My husband and I have been coming to her for a while already and wou Jessica at the Dealer Always guarantees that the best is done with our vehicles. My husband and I have been coming to her for a while already and wouldn’t go anywhere else. More