Temecula Valley Toyota - Service Center

Good service and helpful people. A caution for the pick up procedure: 1. A man called out Mr. Jones and went over paperwork, which seemed puzzling to me. After 5 minutes I realized t A caution for the pick up procedure: 1. A man called out Mr. Jones and went over paperwork, which seemed puzzling to me. After 5 minutes I realized the paperwork was for another Mr. Jones! It would be helpful to call out first and last names when there are common last names. 2. The car was brought up and I drove away 1 block and realized I wasn't given the key fob. I stopped and searched the car and could not find the fob. I drove back and another attendant found the fob between the driver seat and the console. This dealership is apparently the only dealership in town which does not offer shuttle/Uber services. More

Excellent and outstanding service from start to finish, marvelous customer satisfaction and awareness of customer’s time. Very informative throughout the entire process. Third time going through for serv marvelous customer satisfaction and awareness of customer’s time. Very informative throughout the entire process. Third time going through for service never disappointed. Professional, polite and polished in every aspect. More

The service department is always busy but they are able to provide a great service every time! to provide a great service every time! More

The dealership needs more room, it's very jampacked. It would also be nice if service advisors were available until 6 PM so vehicle drop off could still be secured behind the gate. Overall I like the d It would also be nice if service advisors were available until 6 PM so vehicle drop off could still be secured behind the gate. Overall I like the dealership. More

Service guy (David) was on vacation and when i went to pick up my 2020 Tacoma there was no one there to explain what had been done ! The paperwork i was handed me may as well been written in Japanese !! I pick up my 2020 Tacoma there was no one there to explain what had been done ! The paperwork i was handed me may as well been written in Japanese !! I did notice there was no mention of doing an lube Oil & filter change which i requested when my truck was checked in !!! More

My service guy is awesome! He was able to get a seat belt that was making a rattle noise replaced under warranty. Thank you Toyota! He was able to get a seat belt that was making a rattle noise replaced under warranty. Thank you Toyota! More

Thorough check up and report, work was done quickly. Everyone was friendly and helpful. Thanks Everyone was friendly and helpful. Thanks More

Service advisors were polite and kept me up to date on the progress of my service. the progress of my service. More

I am always confident in the customer care provided by the Service Department staff at Temecula Valley Toyota. Everyone is friendly, informative and helpful. Thank you! the Service Department staff at Temecula Valley Toyota. Everyone is friendly, informative and helpful. Thank you! More

Quick friendly service. Short waiting period with comfortable waiting area. I have been getting service here for over 5 years Short waiting period with comfortable waiting area. I have been getting service here for over 5 years More