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Tenvoorde Ford

St. Cloud, MN

4.4
2,041 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,041 reviews

June 06, 2019

Great Service and Staff! Easy place to get my car serviced. Pricing is fair. The staff are friendly and helpful. Comfortable waiting space with wifi, courtesy shuttles, and re More

by st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jun 06, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service department! We love to hear that our team continually delivers quick and easy service for you. We appreciate you taking the time to review us, and look forward to servicing your car again in the future!

June 04, 2019

First Oil Change From booking the appointment to meeting me when I arrived to picking up after completion, everything went well. Great environment and a great team! More

by mnathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service team! We are ecstatic to hear that you had a quick and easy oil change at Tenvoorde Ford. We appreciate your business and look forward to working with you again in the future!

June 04, 2019

Eh....unimpressed and not satisfied Bought a used vehicle. Had some minor things I wanted fixed. They refused to fix, said that’s what you get with a used vehicle. Ended up 5-7 days late More

by LeahPrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Fredrickson, Jim Schall, Tony Smebak
Jun 10, 2019 -

Tenvoorde Ford responded

Leah, we are sorry you feel this way. Often people feel like they spend too much time at a dealership when making a large purchase. By design, we try to be respectful of peoples time yet try to make sure the vehicle is the right fit for their needs. I cannot find a vehicle purchased under your name so I cannot speak to specifics regarding your purchase. If you would like to discuss the matter further please contact the general manager drodriguez@tenvoordeford.com

June 03, 2019

Our first truck Had a great experience dealing with Darin and tony with helping us purchasing our truck, they were very professional and very helpful on helping us ou More

by First truck 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen, Tony Smebak
Jun 04, 2019 -

Tenvoorde Ford responded

Congratulations on your first truck! Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that Darin and Tony were both able to do so for you. We appreciate your business and look forward to working with you again in the future!

May 31, 2019

Customer service Great customer service experience from Barry the service writer . Starting with the phone call prior to dropping off the vehicle for service by having More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Tenvoorde Ford responded

James, thank you for the 5-star review! We are happy to hear that you had a fantastic service experience at Tenvoorde Ford. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark. We look forward to servicing your truck again in the future!

May 31, 2019

Excellent Very personable and friendly and prompt.couldndt ask for anything better.maybe a beer while I wait. But no every visit is a pleasure at tenvoorde. More

by spankybc.bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner
Jun 04, 2019 -

Tenvoorde Ford responded

Thank you for the excellent review! We appreciate your business and can't thank you enough for choosing Tenvoorde Ford. We look forward to servicing your vehicle again in the future!

May 31, 2019

My car was done in a timely matter. Everyone was so helpful and curtious. It was done in a timely manner and I was kept in the loop of what was going on with my vehicle. I would advise More

by chel2ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jun 04, 2019 -

Tenvoorde Ford responded

Thank you for the review and great recommendation! Our service team works hard to return your vehicle to you in top shape as fast as possible. We look forward to working with you again in the future at Tenvoorde Ford!

May 31, 2019

Great experience....great car! Zach was great to work with, as was Angie and Tony. I love my new Explorer!! Thank you for caring about what we needed. We love Tenvoorde Ford! More

by vierzbafamily4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Smebak, Zachary Stumpf
Jun 04, 2019 -

Tenvoorde Ford responded

Congratulations on your new Explorer! We are so happy that you had a great experience with Angie and Tony and that they were able to find you the perfect car to meet your needs. Thank you for choosing Tenvoorde Ford!

May 30, 2019

Very good experience . Talked on the phone first and got numbers figured out before I got there. Which was very helpful. Will probably call them back when I'm shopping for More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Ennen
Jun 03, 2019 -

Tenvoorde Ford responded

Dan, thank you for the great review! We appreciate you choosing Tenvoorde Ford and look forward to helping you find a new truck in the future!

May 30, 2019

Trade in to the big time! Darin and the whole crew at Tenvoorde really came through and helped us upgrade our previous purchased truck. Very excited, and very pleased with the More

by Garza77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Ennen, Tony Smebak
Jun 03, 2019 -

Tenvoorde Ford responded

Thank you for the wonderful review! It's great to hear that Darin and our team took great care of you in upgrading your truck. Let us know when you are ready for that Mustang!

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