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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,247 Reviews

1,247 Reviews of Tenvoorde Ford - Service Center

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May 11, 2019

Great service from Barry! Barry was very helpful and always kept me in the loop about my service. He was able to get me in on short notice which gave me piece of mind for an up More

by rsiltman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service team! We are happy to hear that Barry took great care of you and kept you well informed during the service process. We look forward to working with you again at Tenvoorde Ford!

May 09, 2019

Friendly people but very expensive. We had rear breaks put on our Edge awhile ago. One of the calipers was hanging up and made a rubbing sound from the start. However, we were off on More

by kgradin7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember. But all employees are very respectful and courtious.
May 13, 2019 -

Tenvoorde Ford responded

KG, we are sorry you feel this way. We understand it can be frustrating when a problem persists after service, but our team only suggests repairs that we can confirm the diagnose on. At your earliest convenience, please reach out to our Service Manager Craig at cschaefer@tenvoordeford.com so we can learn how to better serve you in the future.

May 07, 2019

Mike in the Service Center Mike was amazing and really went above and beyond to address all concerns I had. Even something small, like replacing my windshield wiper fluid spraye More

by Alyssa.williams817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Tenvoorde Ford responded

Alyssa, thank you for the great review! It's great to hear that Mike took great care of you. We look forward to working with you again at Tenvoorde Ford!

May 07, 2019

Great service Had bought new tires last falll...and needed a tire fixed They said bring it in... Fixed the tire and was on my way! Saved me a lot of money... More

by Mary Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Tenvoorde Ford responded

Mary, thank you for the great review of our service team! We are happy we could fix your tire and get you on your way quickly. We look forward to helping you again in the future!

May 07, 2019

Recall and oil pan leak Good contact during the repair ensuring that I was kept up to date. The recall work was done properly the first time. They did a nice job. More

by AMKIPPLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Tenvoorde Ford responded

Thank you for the awesome review. Our service team works hard to properly diagnose issues and repair them quickly. Thank you for choosing Tenvoorde Ford!

May 06, 2019

Great Service and Staff! They always take good care of me! Whether it is a quick oil change or a warranty issue, every treats me as though they were taking care of a friend. More

by st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 07, 2019 -

Tenvoorde Ford responded

We love to hear that our service department always takes great care of you! Thank you for the great review and we look forward to servicing your car again in the future at Tenvoorde Ford!

May 05, 2019

Shelby This is regarding the recent service on my Shelby, NOT my Edge. Edge experience was terrible and if not for Jim, I would never come back. More

by danbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
May 05, 2019

courteous and efficient service personnel The Ranger is at or about 11 years old, but looks relatively new thanks to the regular semi-annual service and auto-butler. Personnel have changed ov More

by Old Geezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris "Oregon" Lucas, John Murray, Dave Welch
May 06, 2019 -

Tenvoorde Ford responded

It makes us happy to hear that you always have great service experience with our service department. We can't thank you enough for your loyalty to our dealership and look forward to working with you again in the future. Thank you for the excellent review!

May 02, 2019

Tenvoorde is Awesome! The service center at Tenvoorde Ford is top notch. They always go above and beyond to take care of their customers. I drive many miles out of my way More

by jakirton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Tenvoorde Ford responded

Thank you for the awesome review of our service department! Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark. We look forward to servicing your car again in the future!

April 30, 2019

In and out Friendly, quick service made a very short wait. Even when several people were waiting, they seem to work efficiently enough to give the minimum wait. More

by MBCONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
May 03, 2019 -

Tenvoorde Ford responded

Thank you for the great review of our service team! It's awesome to hear that you had a quick and easy appointment. Thank you for choosing Tenvoorde Ford!

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