Tenvoorde Ford - Service Center

Very unhappy Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in the shop. My husband was told they would give us the catalytic converters back and we never recieved them. More

Car repair I brought my car in for repair and was treated with respect . All the employees were very professional. They explained what was needed to repair my ca I brought my car in for repair and was treated with respect . All the employees were very professional. They explained what was needed to repair my car and answered all my questions with ease. I was very pleased with how the work was done in a timely manner. Thank you for a job well done and with respect and care. More

Always quality service! Barry Jensen and the service techs are always providing excellent service! They go the extra mile and actually care about their customer. It’s worth t Barry Jensen and the service techs are always providing excellent service! They go the extra mile and actually care about their customer. It’s worth the one hour drive for me! More

Great service Fast efficient and knowledgeable. I don't know what else to say except all further repairs will be done at Ford including oil change stop. Fast efficient and knowledgeable. I don't know what else to say except all further repairs will be done at Ford including oil change stop. More

Efficient Service We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician an We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician and I exchanged a few notes by text to help complete the process in an even more efficient manner! The service was completed before the expected deadline, so I was on my way faster than expected! More

My new preferred service advisor. John Murray is an outstanding asset to your organization. Everytime I have utilized your service department he has gone above and beyond to ensure my John Murray is an outstanding asset to your organization. Everytime I have utilized your service department he has gone above and beyond to ensure my complete satisfaction. He remembers every detail and articulates the plan of action very well. He is the primary reason I continue to drive the 60+ miles to utilize the Tenvoorde Service department for my F-150. More

Used car purchase inspection I took a truck in that I was considering buying from another dealer for a pre buy inspection. The scheduling was accomodating and the inspection was t I took a truck in that I was considering buying from another dealer for a pre buy inspection. The scheduling was accomodating and the inspection was thorough. I was quite happy with the results. They not only gave me a list of items that needed attention or would soon need attention, they also gave me service cost estimates for each on the list. Both the service writer and the tech that inspected the truck seemed very knowledgable and familiar with the F250 truck series. I would go back to this dealership in a heartbeat. More

block heater recall repair and tire repair I was immediately greeted by service personnel asked what I needed. On the way to St. Cloud another problem arose with a tire I had previously had re I was immediately greeted by service personnel asked what I needed. On the way to St. Cloud another problem arose with a tire I had previously had repaired at Tenvoorde Ford. The recall work and tire replacement were completed in short order and I was on the road again in less time than I expected. I was very satisfied with the work performed and the manner in which I was treated. This is a superior dealership and I would recommend them to anyone considering purchase and/or service of a vehicle. More

Oil change Everyone at Tenvoorde Ford are great. Great service all around. Great employees, friendly very knowledgeable. Up front about wait time and offer shutt Everyone at Tenvoorde Ford are great. Great service all around. Great employees, friendly very knowledgeable. Up front about wait time and offer shuttle service if wanted. More

Awesome service On the coldest day of the year, I was able to get my car in a reasonable amount of time. It really helped to not disrupt my routine. On the coldest day of the year, I was able to get my car in a reasonable amount of time. It really helped to not disrupt my routine. More