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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,282 Reviews
Call Service Center (320) 348-7985

1,282 Reviews of Tenvoorde Ford - Service Center

Sort by
April 07, 2022

Tenvoorde does Great work! Have had great experiences so far. Most annoyed with Ford and their Explorer recalls More

by breL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Drivers for pick up or drop off are great and on time!
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Apr 08, 2022 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2022

The dealership was very easy to get to and there was very little wait time to the car serviced and they washed it when it was done More

by ddanelek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
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Apr 04, 2022 -

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2022

Good service staff. Couldn’t fix my after market problem, but they did wash my truck without charging me a dime. More

by RAPIDROBERT60
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Tenvoorde Ford responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We do hope we can be of assistance in the future. Take care!

March 31, 2022

I always love bringing my car here for any maintenance, because I know that things are done accurately, and checked correctly. Staff are always willing to go the extra mile, and that makes all the differen More

by sarahrauchbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Report | Print
Apr 01, 2022 -

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 31, 2022

My adviser Barry is one of the best in my opinion. Listens to your concerns and addresses accordingly. Always the best service More

by Casperson29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2022 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience!

March 30, 2022

I have always had my truck serviced here and really like the service advisor I work with. Mike is very personable and I feel honest and upfront with me on all service issues. More

by Ronthielen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 30, 2022

Are very helpful in keeping you informed about what is needed for you vehicle and did it in very timely matter ...... More

by goenner0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
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Mar 31, 2022 -

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

March 30, 2022

Prompt, courteous, knowledgeable. Very pleased with first experience here and I plan to return in the future. More

by MICHAEL_A_MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 31, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

March 30, 2022

During the visit the right passenger windshield wiper was scheduled to be corrected as it was over traveling and hitting the trim of the window border trim or edge. It’s still doing it! More

by GLBARSNESS53
Recommend Dealer
No
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Tenvoorde Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com when you have a chance. Thank you, and we look forward to hearing from you.

Apr 01, 2022 -

GLBARSNESS53 responded

The issue was ... and sent earlier as shown above from the enquiry. I do not wish to return the vehicle for a full day to "again" have it hopefully corrected. There are other avenues now to pursue.

March 30, 2022

It was bad int he past and has turned around for the better. Nice people More

by GRAHAMLORSUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Tenvoorde Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. We are so pleased you enjoyed your visit this time around. Please don't hesitate to reach out if there's anything additional we can do for you.

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