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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,245 Reviews
Call Service Center (320) 348-7985

1,245 Reviews of Tenvoorde Ford - Service Center

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January 11, 2022

Service and sales department has been nothing but outstanding every time I have gone into the dealership. I bought 2x used vehicles and there staff has been outstanding. More

by joelkarels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner, Hayden Mell
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Jan 12, 2022 -

Tenvoorde Ford responded

Dear Joel, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 10, 2022

I had Ford recall work done on F-350 and it took the dealership 3 try’s to get it done right. Very disappointing. More

by jboster1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Tenvoorde Ford responded

Hello, we are sorry for the frustration that was caused during this process. Hopefully, by us getting the repair done correctly in the end, you can understand we want to care of you as a customer. If you would like to discuss further with our Service Manager Craig Schaefer, please reach out to him directly at cschaefer@tenvoordeford.com.

January 08, 2022

Professional service, the employees were very helpful and courteous. They were polite and they explained what my truck needed More

by lpdlld918
Customer Service
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
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Jan 10, 2022 -

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 08, 2022

Good but could a little faster on there services tomes. Alright in the other services. More

by BJBON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, Grant Clifton
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Jan 10, 2022 -

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Tenvoorde Ford, if there is anything else we can do, do not hesitate to contact us!

January 06, 2022

Service department set up my appointment and give me all the details as to work will be done very friendly. More

by LFLECK36
Customer Service
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

January 05, 2022

Poor everything you need to rework all departments especially oil changes etc tire repairs is a big joke, say they fixed the tire put it on your front passenger side go flat by the time you get home s More

by Char
Recommend Dealer
No
Employees Worked With
Don't remember names
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January 05, 2022

Great communication around the service issue that we had our Ford Explorer to let us know that the parts were in and when the tech had time to fix our vehicle. More

by KBERREAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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Jan 06, 2022 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 02, 2022

Everything went well just had the works package at the quick lube in and put More

by Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Jan 03, 2022 -

Tenvoorde Ford responded

Lloyd, we are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 30, 2021

They do a nice job of looking for and addressing your needs. The service department is capable and timely More

by CHUCKRAUHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Branstner
Report | Print
Dec 30, 2021 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

December 30, 2021

Very informative staff. Kept me updated on any issues found. Courtesy drop off and pick up service was greatly appreciate More

by JWSJNC2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
Report | Print
Jan 03, 2022 -

Tenvoorde Ford responded

We are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

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