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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,252 Reviews
Call Service Center (320) 348-7985

1,252 Reviews of Tenvoorde Ford - Service Center

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November 04, 2021

Russ, my service tech did a great job. very courteous and efficient, he took time to explain the the issue I came in for. Good man! More

by hiemenzd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
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Nov 04, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 29, 2021

I trust Mike Asperhiem in the service depart like a brother. Mike represents Tenvoorde’Ford very well but more importantly he treats the customer as if they were family. He is knowledgeable, fair, easy More

by dannel8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 24, 2021

Tenvoorde Ford is the best in the business. Best in customer service & quality repairs every time. More

by Madams634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane
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Oct 25, 2021 -

Tenvoorde Ford responded

Thanks for your praise and kind comments about our team. Take care and have a wonderful day!

October 24, 2021

I love Tenvoorde. I only work with Barry Jensen because i like his customer and hes just a great enployee. Very valueable employee. He tries to help you in anyway he can. I for one very much appreciate him. More

by Tanyaleemaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Tenvoorde Ford responded

Thanks for highlighting one of our staff who helped make this such a great experience, Tanya. Please let us know what we can do for you in the future. Have a great day!

October 24, 2021

Tenvoorde is honest and kind in their service department. I wouldn’t go anywhere else!!! More

by DDSCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
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Oct 25, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 23, 2021

I have always been very satisfied with the service that I have gotten at your shop More

by Malindem2
Recommend Dealer
Yes
Employees Worked With
Dave Welch
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Oct 25, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 23, 2021

Went in to Quicklube for nail in tire which was handled easily. Had some noise in back end of vehicle , and they diligently searched for the issues and put together a plan to address these problems. What More

by gworca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashon
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October 18, 2021

It was great fast they were polite and overall curties. They even washed my truck witch was thoughtful More

by djkeller1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Report | Print
Oct 19, 2021 -

Tenvoorde Ford responded

Hello, we are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 16, 2021

Miss diagnosed, cost me double the original estimate. Asked too have old parts, none saved for me. More

by BRETTVANDERPLAATS
Recommend Dealer
No
Employees Worked With
Gary Beckman
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Oct 20, 2021 -

Tenvoorde Ford responded

Hi Brett, we appreciate your honest feedback, as we are always looking for ways to improve. I can assure you that our Ford Factory Certified Technician followed the proper diagnostic and testing procedure per Ford’s workshop manual. In some cases, there can be multiple concerns going on and we have to repair the initial fault and diagnose further to be able to completely resolve the concern. When you have an opportunity, please reach out to Craig Schaefer, Service Manager, at 320-251-0540 or email him at cschaefer@tenvoordeford.com to discuss your concerns and situation further.

October 16, 2021

They are always very courteous and try to get you back out the door ASAP. More

by JWGERADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Report | Print
Oct 19, 2021 -

Tenvoorde Ford responded

Thanks for your praise and kind comments about our team. Take care and have a wonderful day!

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