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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,245 Reviews

1,245 Reviews of Tenvoorde Ford - Service Center

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September 21, 2021

Timely service, found additional concerns. Covered rental and got back on the road. Thanks for the help. More

by zanger45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Madsen
Sep 21, 2021 -

Tenvoorde Ford responded

Hello, we are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 21, 2021

The only place I take my vehicle. I always talk with Barry. As long as he is working there I will return there for my vehicle service and maintenance. If Barry ever leaves I will find where he is workin More

by JENLAHREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Tenvoorde Ford responded

Thanks for your praise and kind comments about our team. Take care and have a wonderful day!

September 19, 2021

The service adviser was great to work work. He listened to all my concerns and assured me they would be taken care of. He offered to have someone drive me home so I wouldn't have to wait and said called m More

by JOANN.FELD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Tenvoorde Ford responded

Hello Joann! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 17, 2021

Have a timing problem with my F-150. Really noisy, had in for repair and no improvement. I read online Ford has more than just mine problem with the 5.0 engine. the dealership acts like it is a mystery probl More

by dsteil
Recommend Dealer
No
Employees Worked With
Mike Asperheim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Tenvoorde Ford responded

Hello dsteil-Thank you for taking the time to speak with me. We appreciate your business and loyalty to Ford and look forward to helping you resolve your concerns with your vehicle. If you have any further questions or concerns, feel free to reach out to me directly at cschaefer@tenvoordeford.com.

September 16, 2021

great people to work with. service dept. that is always concerned about taking care of the customer More

by djwischmann
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

September 13, 2021

The Team at Tenvoorde does a great job of getting my vehicles repaired correctly on the first visit. Thank you! More

by jkarasch10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Tenvoorde Ford responded

Thank you, Mike, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 07, 2021

Always great service, super great people. nice, clean waiting room. Service department (Barry) makes sure everything is done right and keeps us updated as the service is being completed. More

by Jajkswanson
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

Sep 10, 2021 -

Jajkswanson responded

See you in October!

September 06, 2021

I really appreciate the app that allows me to check-in for my maintenance service. The time it took to have my vehicle serviced was reasonable and the employees were courteous and even helped me print a d More

by jessicachouinard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Brown
Sep 10, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 02, 2021

The service department was very friendly and I was keep up with the results of the problem with my motor home. I was from out of town and they were very accommodating. More

by MARCLARK3949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 01, 2021

The agents at Tenvoorde Ford were extremely helpful and I had a stress-free experience. The service fee was a little pricey but the service was excellent and up to my taste. More

by YOALABI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 10, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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