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1,282 Reviews of Tenvoorde Ford - Service Center
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November 20, 2021
I was very pleased with my special service I had at Tenvoorde. We bought a few vehicles over the years (Fords). Always satisfied. On 10-04-2021 I called Tenvoorde and my order was taken by Miles Poe Tenvoorde. We bought a few vehicles over the years (Fords). Always satisfied. On 10-04-2021 I called Tenvoorde and my order was taken by Miles Poehler. I had just purchased a 2021 Lincoln Nautilus from North Country Lincoln in Coon Rapids. I was so happy that I could get the Executive Film Clear Bra Pkg put on my vehicle in St. Cloud, MN. AND at Tenvoorde. I was treated so nice as a customer and then to have bought my vehicle out of the area. It was all so special to me. More
by DJGORECKI
Verified CustomerEmployees Worked With
Miles Poehler
November 18, 2021
Service techs are not only knowledgeable, they are kind and polite, caring and I know I can trust them. They always go above and beyond and polite, caring and I know I can trust them. They always go above and beyond More
by BONNIEBUSH320
November 17, 2021
I was amazed at the service I got! I had to return my car several times due to warranty issues but Gary B. made sure I had a ride there and back, or he had them deliver my car to me so I could get to wo car several times due to warranty issues but Gary B. made sure I had a ride there and back, or he had them deliver my car to me so I could get to work. Gary worked tirelessly to make sure things went off without a hitch. I appreciate the effort given to me. You just don't see that kind of personal touch given any more and it was quite refreshing! Thank you for a job well done on my car and for the excellent customer service you provided me! More
by TORILPEARSON
Employees Worked With
Gary B
November 12, 2021
The rear window hinges were broken off by the service tech when I brought my Explorer in for service to repair my rear window wiper motor and I was still charged the full amount of a repair that I hadn't tech when I brought my Explorer in for service to repair my rear window wiper motor and I was still charged the full amount of a repair that I hadn't planned on. I'm on a fixed income and have to pre-plan my repairs. At first, I wasn't even offered a discount when I was told what had happened and when I brought it up I was made to feel as though it was my own fault that the rear window hinges broke off because they were in bad shape. So then I left the service area and went in through the sales area and I asked to speak with the general manager but for some reason he wouldn't see me and he had me sent to the service manager. I spoke to the service manager and he took off $200 in labor for a repair that I felt wasn't my fault nor had I planned on. Because the situation was taken care of and I was made to feel that I was appreciated as a customer, I will be going back in the future. More
by OLDSHORTSTOP14
Employees Worked With
November 10, 2021
Great Service, Easy to work with, customer service was great, It was a good experience. great, It was a good experience. More
by carlosgnlz
Employees Worked With
November 09, 2021
Please don’t waste my time with your 15 word minimum. This is a nuisance and do not send me another one. This is a nuisance and do not send me another one. More
by guggied
November 06, 2021
The service writers are accepting work that the staff can't do. They claim that once it goes to the "Dispatcher" they don't see the schedule and can't do anything about it. Respect people's time. Don't can't do. They claim that once it goes to the "Dispatcher" they don't see the schedule and can't do anything about it. Respect people's time. Don't schedule work that the Technician's can't do. More
by bud72896
Employees Worked With
Dispatcher
