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1,255 Reviews of Tenvoorde Ford - Service Center
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October 20, 2020
Brought my truck in because of a vibration in drive train, asked to check Transmission fluid too. Cause was said to be U joint, sensors, service notice and "transmission fluids look good". Vibration st train, asked to check Transmission fluid too. Cause was said to be U joint, sensors, service notice and "transmission fluids look good". Vibration still there. I highly doubt they drove it after the did the $1,200 of work because they would have noticed. Impossible not to. I took it into a local shop. Guys says, transmission fluid looks really bad. probably the cause. Change fluid and filter plus additive for the pressure plate. Completely fixed the issue. less than $300. More
by bensonpatrick
Verified CustomerEmployees Worked With
Jesse Clifton
October 20, 2020
We always feel well taken care of at Tenvoorde. Our maintenance visit took longer than expected but they kept us informed. As always great job! maintenance visit took longer than expected but they kept us informed. As always great job! More
by kalorentz
Employees Worked With
October 18, 2020
Had to redo work on timing gasket they did back in April but redid at no cost since their error. Jim our service advisor is the best I ever dealt with very customer friendly. but redid at no cost since their error. Jim our service advisor is the best I ever dealt with very customer friendly. More
by bZirbes04
Employees Worked With
James Niemuth
October 17, 2020
It was a weird situation in that there developed a rattle in the dash, so we set up an appointment, but then it disappeared. So understanding and pleasant to deal with as always. in the dash, so we set up an appointment, but then it disappeared. So understanding and pleasant to deal with as always. More
by richefixits
October 17, 2020
Barry, as always, goes above and beyond my expectations. He is an outstanding customer service representative for Tenvoorde Ford. Thanks Barry! Thanks, Thanks, Thank you He is an outstanding customer service representative for Tenvoorde Ford. Thanks Barry! Thanks, Thanks, Thank you More
by Rigby
October 09, 2020
They got me in right away. Service was ok the communication could be better. I was told to text if I had questions and never got a response. Overall the work was good after the second visit to fi communication could be better. I was told to text if I had questions and never got a response. Overall the work was good after the second visit to fix what was missed the first round More
by LEWISJULIE41
October 08, 2020
The Service department handled my repair for my Explorer with professionalism. The service advisor Jim explained to me what is needed to fix my vehicle. The repair was completed by mechanic Kieth, and I'm a with professionalism. The service advisor Jim explained to me what is needed to fix my vehicle. The repair was completed by mechanic Kieth, and I'm assured that my vehicle ready to run. I trust the workmanship and the professionalism of the staff. I will tell my friends that if they need a repair done, Tenvoorde is place to go. I will continue to bring my vehicles knowing that they will be fixed More
by curtisgapinski
Employees Worked With
Other Employees :
Kieth Kerfeld mechanic, James Niemuth
October 07, 2020
They all did a great job of making a very stressful situation a great experience! I was worried that things were going south during my visit but Jim stepped up and did everything in his power to make s situation a great experience! I was worried that things were going south during my visit but Jim stepped up and did everything in his power to make sure my vehicle service went as quickly and smoothly as possible. I would highly recommend anybody needing to get their vehicle serviced at Tenvoorde ford go straight to Jim! More
by Nicole Sullinger
Employees Worked With
James Niemuth
