Tera Chevrolet GMC

Fast and efficient response to my inquiry. Closed the deal as stipulated during discussions. Would recommend them to others. Closed the deal as stipulated during discussions. Would recommend them to others. More

We lived our salesperson Carla. The rest of the experience was terrible. We had an appointment scheduled two days prior to pick up our nene truck yet the idiot finance guy Matt mad The rest of the experience was terrible. We had an appointment scheduled two days prior to pick up our nene truck yet the idiot finance guy Matt made us wait for over an hour! He was a condescending jerk. He didn’t know the products and was only interested in upselling. We have bought far too many vehicles from Gjovik’s the past 30 years and I have never felt this pissed. He didn’t know his product and was stating he wanted to get a side gig as a mortgage broker—-yet he’s not intelligent enough to do the job he has! I asked him for our Owners Manual. He said it was in the truck. There was no owners manual in the truck so we asked Carla. She is looking into it but it’s been over a week and still I owners manual! Seriously? How cheap! And Gerri in Setvice is terrible! We took our Corvette to him for new tires and he damaged our rims! He tried to cover it up by spreading grease all over the rims and we picked it up this way. A home I had to clean the rims to find out they damaged our rims! Bout Corvette had under 7K miles in it and he ruined our rims. When my wife told him of this he did NOTHING! We should have sued him! My wife wouldn’t let me make a bigger deal of it because his daughter is friends with our niece. Big mistake. He should be fired. And Matt. They may have new owners but still the same lousy people. Except Carla. More

Anthony Bulldog Briggs did a very good job explaining the features on the vehicle we were interested in. Matt in finance did a good job not trying to sell add on we were not interested in so the doc process features on the vehicle we were interested in. Matt in finance did a good job not trying to sell add on we were not interested in so the doc process went fairly fast. This is vehicle #3 we have purchased from Gjovik Chevy/GMC since 2002. More

Anthony was great. I felt fully relaxed through the whole process. There were no games or nonsense being played when it came down to pricing. He and the finance person I felt fully relaxed through the whole process. There were no games or nonsense being played when it came down to pricing. He and the finance person worked hard to get me a better deal than I thought I could have gotten. More

Carla went out of her way to make sure everything went smoothly and was very accommodating to our circumstance. smoothly and was very accommodating to our circumstance. More

Our salesperson Weston was very professional and patient, was greatly suited for his job. The finance person on the other hand , not so good. We waited forever for him, he disregarded the fact that we had be was greatly suited for his job. The finance person on the other hand , not so good. We waited forever for him, he disregarded the fact that we had been pre-approved, and when we finally got to talk with him he rushed us thru and neglected a few things which in turn dragged the whole process out for a couple of weeks and required unnecessary trips back to the dealership. More

These folks were more than just helpful, the held the vehicle and had a lot of prep work ready! Getting through the actual process and taking care of the 2 tradeins made things so much easier!! Cannot th vehicle and had a lot of prep work ready! Getting through the actual process and taking care of the 2 tradeins made things so much easier!! Cannot thank you enough..... More

The dealership did a nice job sorting out some minor manufacturer issues. I can also say that the salesman that handled my order was professional, courteous and went well beyond the sale. He not only ke manufacturer issues. I can also say that the salesman that handled my order was professional, courteous and went well beyond the sale. He not only kept me up to date on the build status he also gave me a comprehensive instruction on the tech and how things worked. The new vehicles have so many options now his lesson went way beyond a crash course. I left the dealer with a new truck and had the knowledge to use all the new gadgets. My salesman's name was Scott, I can recommend him and assure you he will make your buying experience one to write home about. 5 stars all the way. More

Not pushy to begin with. Great greeting at the door. Listened to what I was intrested in. Great greeting at the door. Listened to what I was intrested in. More

Anthony and the sales team at Gjovik did a great job of making the experiment once of purchasing a vehicle as easy and comfortable as possible. They took extra time to perform comparisons between multiple making the experiment once of purchasing a vehicle as easy and comfortable as possible. They took extra time to perform comparisons between multiple vehicles as well as with ring in finance options that were available. Thank you. More