Terry Cullen Southlake Chevrolet

Terry Cullen Southlake Chevrolet has a "Supreme, Custom" customer care team. Everyone from the front end to inside of the service department team as well as the shuttle service, has a spirit of excellence. customer care team. Everyone from the front end to inside of the service department team as well as the shuttle service, has a spirit of excellence. Way to go! Very please with my car care. Thanks a million. Jeff-Shauna-Kristi-Leon-Drew-Lee and Mr.Terry More

Since May 12, 2022, my 2012 Chevy Cruze LS has been with Terry Cullen. GM don't have the Cam cover part due to a back order. There is no date on receiving the part. I was told that the repair person don't s Terry Cullen. GM don't have the Cam cover part due to a back order. There is no date on receiving the part. I was told that the repair person don't start working on the car until the part is received. That is unacceptable. It could take weeks before GM sent the part. Why not start repairing the other things on the list that I agree on? I have been a customer since 2012 and never experience lack of communication on the status of my car until now. I don't want my car park at your facility and no work performed. It would be great if Terry Cullen had a car to use until the part is received for repair. More

This dealership has very good customer service. I was very pleased with this dealership. Thank you :) 👍🏻 I was very pleased with this dealership. Thank you :) 👍🏻 More

Purchased my first Chevy (Tahoe) from another dealership in '02 and for conveniencebegan using Terry Cullen for service. Purchased my second Tahoe from Terry Cullen in '10 now doing business with them for a in '02 and for conveniencebegan using Terry Cullen for service. Purchased my second Tahoe from Terry Cullen in '10 now doing business with them for about 19 years. Great, friendly service every time. Jeff Taylor has been my service manager for many years now. I would certainly recommend Terry Cullen for purchase and service. More

I was recently put in a position where I had to purchase a vehicle and I found the staff at Terry Cullen Chevrolet sales department to be friendly and knowledgeable as well as very helpful in my decision ma a vehicle and I found the staff at Terry Cullen Chevrolet sales department to be friendly and knowledgeable as well as very helpful in my decision making process. More

My truck has been at the dealership over a month and they haven't even started the begin repairs yet. I keep getting the run around after numerous calls and visits. They don't have a loaner vehicle or rental haven't even started the begin repairs yet. I keep getting the run around after numerous calls and visits. They don't have a loaner vehicle or rental for me to use and totally are not taking me seriously. This is a horrible way to treat patrons. How many more months will it be, uugh More

Was told it would be 3-6 days repair the A/C today is the 15th day still no car yet 15th day still no car yet More

The body shop does excellant quality work and very polite. I will recommend other customers to use Terry Cullen body shop for vehicles repairs. polite. I will recommend other customers to use Terry Cullen body shop for vehicles repairs. More

very good body repair and very polite, very good communication and very helpful getting insurance company communication. communication and very helpful getting insurance company communication. More