Terry Volkswagen Subaru

The dealership and the staff were honest, friendly, helpful, knowledgeable, professional, clean and respectful. Delano Smith got my 2016 Subaru WRX STI Limited into the shop and the technicians perform helpful, knowledgeable, professional, clean and respectful. Delano Smith got my 2016 Subaru WRX STI Limited into the shop and the technicians performed maintenance/service on my vehicle and I felt like I was family and that my vehicle was in good hands. I was very happy and pleased with the experience while at Terry Volkswagen Subaru. Definitely will be going back when it comes to anything for and about my vehicle. Thank you! More

Satisfied Customer I have had my Subaru Outback for a little over 3 years. I have had nothing but good service on it every visit to the dealership! I have recently refe I have had my Subaru Outback for a little over 3 years. I have had nothing but good service on it every visit to the dealership! I have recently referred a close friend to buy a car and he purchased a 2020 Forrester. They take good care of their customers! H. Duane Seagle More

A Very Pleasant Experience Everything about our experience was terrific! The dealership (including the restrooms) was spotless! Our Salesman, Randy Enloe, was outstanding. H Everything about our experience was terrific! The dealership (including the restrooms) was spotless! Our Salesman, Randy Enloe, was outstanding. He explained everything about our new vehicle in great, easy to understand detail. He was able to answer every question and made us feel very comfortable about the transaction. We would recommend him to anyone looking to purchase a Subaru. Each person with whom we had contact was pleasant and we felt no pressure. The Dealership really worked with us to make a good deal. More

Excellent customer service! Darren Miller could not have been a better salesman! He knew exactly what cars suited my needs and narrowed down my search quickly based on the criter Darren Miller could not have been a better salesman! He knew exactly what cars suited my needs and narrowed down my search quickly based on the criteria I gave him. He was very knowledgeable about everything and had a nice hustle to getting everything done quickly and efficiently. Darren was extremely professional, friendly, and his customer service was truly outstanding. I would and will highly recommend Darren, as well as Terry Volkswagen Subaru, to friends. Sincerely, Kyle Balchik More

Subaru Outback for my mom We always get excellent service with this dealer, and we especially like dealing with Nelson Harvey as we have purchased7 vehicles from them. And we We always get excellent service with this dealer, and we especially like dealing with Nelson Harvey as we have purchased7 vehicles from them. And we like their service department More

Superb Service The whole process was simple and easy. Nelson Harvey and Rick Norman were great. They followed up on every detail. I have purchased ten cars from Terr The whole process was simple and easy. Nelson Harvey and Rick Norman were great. They followed up on every detail. I have purchased ten cars from Terry VW Subaru and have had the identical experience every time. More

Beyond extraordinary, totally enjoyable, smooth purchase The Terry dealership is a lovely, friendly, welcoming and very customer-service-oriented place to buy a car. I feel very fortunate that a friend recom The Terry dealership is a lovely, friendly, welcoming and very customer-service-oriented place to buy a car. I feel very fortunate that a friend recommend them to me because a usually stressful search for a new car was so very easy and unexpectedly even enjoyable. Sales person, Darren Miller, treated me more like a friend than just a customer and answered all my questions and concerns to help me choose the right car for my needs. The sales transaction and paperwork were easy and without pressure of any kind. I highly recommend this dealership and feel it is well worth the 50 mile drive from my home for the confidence, reliability and peace of mind I experienced here. I have been told their service department is also top notch, so I look forward to a continued great relationship. I'm grateful for the opportunity to buy my care here. More

Lease return I met Nelson when returning my GTI off lease. He made, what for me, was a stressful experience something that was everyday and relaxed. He made me f I met Nelson when returning my GTI off lease. He made, what for me, was a stressful experience something that was everyday and relaxed. He made me feel like I was the only person returning a car that day. Everyone connected with my experience, from VW credit to the dealership was a pleasure to work with. I will always recommend Terry VW to anyone wanting to buy or lease a car. More

Sold car to someone else I agreed to a price, got financing arranged and agreed to a pickup date. I was notified the day prior to pickup that they sold the SUV to someone else I agreed to a price, got financing arranged and agreed to a pickup date. I was notified the day prior to pickup that they sold the SUV to someone else... REALLY crappy way to do business. I walk in to the dealership today with check in hand for entire price and am told sorry, we notified you yesterday we sold it to someone else. I have bought two cars via bank checks in the past, but based on current reviews, they are not worth the time of day in the future... I can take my business and my $12500 check someplace else. More

Amazing Service Department! The team in the Service Department is always wonderful to me! Lindsey is so helpful with scheduling my appointments. I always feel safe in my vehicle The team in the Service Department is always wonderful to me! Lindsey is so helpful with scheduling my appointments. I always feel safe in my vehicle because the service advisors Delano & Vinay keep me informed and up to date on maintenance needs & ensure everything is working properly! They keep me informed, and I trust their professional opinion! I never hesitate to follow their instructions to keep my car running smoothly. I also love the courtesy checks, I can stop in and check my tire pressure & top off fluids for free!!! I always feel welcome & greeted by name! Keep up the Great work Service Team!!! More