Teton Volkswagen

The service department is extremely incompetent. They don’t do the services that you schedule which then makes it so you have to schedule another appointment to get it completed. They have the part They don’t do the services that you schedule which then makes it so you have to schedule another appointment to get it completed. They have the parts department order the wrong parts, which you have to prepay for, and then don’t tell you they have ordered the wrong part until you have left your vehicle with them for the entire day and then have to schedule another appointment to have the right part put on. Then they tell the right part is twice they amount as the one you already paid for and think you should pay for it. They don’t answer there phones or return calls for that matter. Never will I ever take my vehicle back to them. More

No pressure and very easy to work with. The sales manager was very helpful and explained everything about the warranty in a very simple to understand method. The sales manager was very helpful and explained everything about the warranty in a very simple to understand method. More

Treated with respect and kindness. Made my experience pleasant. Only place to improve is would like to see more communication throughout. Made my experience pleasant. Only place to improve is would like to see more communication throughout. More

Fantastic work and friendly staff. Couldn’t ask for more! Will continue to use them. Will continue to use them. More

The young lady who assisted me was very helpful and offered to arrange for a ride home while my vehicle was being serviced. When the final bill did not give me credit for the prepaid service plan, she offered to arrange for a ride home while my vehicle was being serviced. When the final bill did not give me credit for the prepaid service plan, she verified it was in place and adjusted the bill accordingly. I found all personnel to be helpful and the facility was clean and orderly. Over all a pleasant experience. More

Poor customer service. Mans word don’t mean anything. They don’t help me with my questions. On a personal note, I do not recommend. Also, they are rude while I’m trying to be respectful. They don’t help me with my questions. On a personal note, I do not recommend. Also, they are rude while I’m trying to be respectful. More

Extremely easy to work with and accommodating. Very fair pricing. Great place to buy or lease a car. A pleasure to do business with. Will do so again. pricing. Great place to buy or lease a car. A pleasure to do business with. Will do so again. More

While they were unable to recreate the issue, the customer service was excellent throughout and there was no charge. I would highly recommend them to others. customer service was excellent throughout and there was no charge. I would highly recommend them to others. More

Premium car and customer care for a very fair price. And this happens consistently again and again. In the process of buying a second key fob, device found that I had remote start. Bonus! this happens consistently again and again. In the process of buying a second key fob, device found that I had remote start. Bonus! More