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Texan Buick GMC

Humble, TX

4.1
714 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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714 Reviews of Texan Buick GMC

October 28, 2023

Y’all did excellent it was a great experience. The car is running like a top. More

by mike.a.koehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 31, 2023 -

Texan Buick GMC responded

Thank you for taking the time to leave a positive review, Mike! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Texan GMC Buick Team

October 28, 2023

Very good service and done at timely manner. Service department very friendly and helpful. Great staff. More

by diana.colvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Oct 31, 2023 -

Texan Buick GMC responded

Diana, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Texan GMC Buick Team

October 27, 2023

Friendly service and great people who explain options to you and the ramifications of each option. More

by aronaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Oct 30, 2023 -

Texan Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Texan GMC Buick Team

October 27, 2023

My service was honest, caring, and I can tell I’m working with a genuinely good person. More

by vanettestarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 30, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

October 27, 2023

i was a little early for my appointment still went to work on the oil change thanks More

by KENNETH77388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Oct 30, 2023 -

Texan Buick GMC responded

We're thrilled to receive your positive review, Kenneth! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Texan GMC Buick Team

October 27, 2023

The dealership took time to understand my needs and provided a truck that met those needs. More

by SCEMULLIS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 30, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

October 26, 2023

The agent in turn was so rude and not helpful. Never contacted me. I was waiting for long tine without knowing my truck was ready. So disappointed More

by Galvatec, Inc.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department agent
Report | Print
Oct 27, 2023 -

Texan Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Texan GMC Buick Team

October 26, 2023

Don't acknowledge you, they just keep doing there computer work...pretty much ignore you More

by KVANGEL05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Oct 27, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

October 25, 2023

The service dept had my vehicle a week and didn’t address the main issue why I brought it to them in the first place. Then gave me the runaround trying to diagnose my transmission issues, I felt if I took it More

by brownin615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Oct 26, 2023 -

Texan Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Texan GMC Buick Team

October 25, 2023

Everyone is kinda and courteous. As long as the work is covered under warranty everyone is happy. The video explaining the fault was really good! Keep that up! More

by RAYDANIEL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto , Madison Spencer, Beth Patlan
Report | Print
Oct 26, 2023 -

Texan Buick GMC responded

We're thrilled to receive your positive review, Ray! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Texan GMC Buick Team

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