Back

Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

Directions

By Type

712 Reviews of Texan Buick GMC

October 01, 2023

Where to begin. Dropped my truck off to be serviced, get an electrical issue diagnosed. Was told it was gonna be 24-48 hours. Wouldn't give me a rental. After 48 hou More

by Christopher O'Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gunner
Oct 02, 2023 -

Texan Buick GMC responded

Thank you for your feedback, Christopher. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Texan GMC Buick Team

October 01, 2023

Very profesional crew, i have many years binging my truck, thank you for you service. More

by alonsovazquez47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, service.
Oct 04, 2023 -

Texan Buick GMC responded

Alonso, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

October 01, 2023

I had great service and would recommend everyone to try Y’all for themselves Thanks More

by EDRA_MCFARLAND
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 04, 2023 -

Texan Buick GMC responded

Edra, we cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

October 01, 2023

Took my GMC 2500 HD to service and the service advisor Victor was there to great me. Took the vehicle and everything he explained was taken care of in a timely manner. The prices are fair and the service More

by MARTIN.CALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service advisor
Oct 04, 2023 -

Texan Buick GMC responded

Thank you so much for your review, Martin! We really appreciate your business and are so happy that Victor could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, The Texan GMC Buick Team

October 01, 2023

Last year I was not happy with this location. .but now they are much better toward a woman when you take your car in for service More

by collinsruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Oct 04, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Ruby! We work hard to make sure our guests have an awesome experience and are always trying to improve. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 30, 2023

Victor & the technician were very good & helped me with my issue. They took care of the issue quickly. More

by ricoverby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in service
Oct 03, 2023 -

Texan Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Texan GMC Buick Team

September 29, 2023

They prepared outstanding service and friendly environment when you arrived to the service department. They have my vehicle ready when promised. Also I was late due to traffic and I call my servic More

by colemanotis73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Oct 02, 2023 -

Texan Buick GMC responded

Cole, thank you for your kind words. We feel our service department is what makes Texan GMC Buick special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Texan GMC Buick Team

September 29, 2023

My first financial vehicle on the perfect place Amazing dealership with the best communication Ty More

by Js.2000mex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Hernandez , Madison Spencer, Beth Patlan
Oct 02, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

September 29, 2023

The workers were Friendly and knowledgeable and very accommodating! We will get all our service done at this establishment More

by cmburt128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure name
Oct 02, 2023 -

Texan Buick GMC responded

Hello and thanks for your kind words! We appreciate our team here at Texan GMC Buick and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Texan GMC Buick Team

Oct 02, 2023 -

cmburt128 responded

The BEST!!!

September 28, 2023

Texan gmc at 1960 best place to buy my new trucks for me and my family plus all our services keep up the good work Thomas Mc Daniel Lazaro victor Velasquez More

by pdlv53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS Mc . Daniel Lázaro Víctor v, Beth Patlan
Sep 29, 2023 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Texan GMC Buick Team

...
46
...