Texan Dodge Chrysler Jeep Ram
114 Lifetime Reviews
18555 Eastex Fwy, Humble, Texas 77338 Directions DirectionsIs this your dealership?
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114 Reviews of Texan Dodge Chrysler Jeep Ram
"Lemon"
- LeeI have never written a bad review but here it goes! I bought a 2015 Jeep renegade about two months ago. My Jeep only had 15000 miles on it and I was told it was certified through their service department. After two months and only 2000 miles driven by me, my Jeep started to smoke and smelled like it was gonna catch on fire! Texan Dodge chrystler Jeep did nothing to help me. They pretty much told me it was my problem to fix the vehicle! My vehicle still has paper tags on it! Buyer beware... Please go somewhere else to get a "certified" used vehicle. Texan is just as bad as all the smaller car lots! Go somewhere else if you want good customer service and a reliable vehicle!
Read More"Best experience ever!!"
- LydI had a great time at dealership,everyone was so helpful.I to a picture with all the sales reps and Donny Lee was oh so very helpful.He walked me through the basics and put my phone and radio in sync.Thank you so much!
Read More"Service Department"
- ServiceTrey Wilmore is one of the service advisors and I was very dissatisfied with my care and service at Texan Dodge, Humble. I had warranty work completed which require them to open the dash. They did do the warranty work fine but putting the dash back together left me with the air conditioning flow not correct. The initial service helper said they would have to talk to the service manager. told me they did not do this. I spoke to the service manager and he claimed they did not work on it and I would have to schedule a service to correct it. Not sure why I would have to pay for a service when it was working fine before the recall maintenance. I had also purchased a three package for car wash, oil change and tire rotation package. The first change the came and informed me of the vehicle requiring a hundred thousand tune up and cost me over $1,000.00. The second time I went for the oil change, tire rotation and wash, I was informed of service required near $860.00. My last stop for oil change, tire rotation and wash resulted in a recommendation for my engine tune up again, along with fluids changed for $1059.98; cabin filter change, wipers, and tire balance for $164.90; tune rec. 100k, fuel injection, and engine decarb for $450.00; ending total $1804.80. I personally changed the cabin filter earlier fall, I had two new tires and a alignment and they told me it was required again. This sale pressure is like when I was working retail and the manager told me to work at getting a $100.00 dollar additional basket. Worse thing is Texan Dodge just completed my engine tune up.
Read More"Service/Sales Department "
- ANM2018Thumbs up to this dealership. Customer service is great! Ask for Tom Huberty, Dan Arnold or Juan Aguilar. Dealership is clean and very friendly. Definitely will be coming back to this store.
Read More"Awesome Service"
- SwampmanObed Padilla my sales associate was very helpful worked really hard getting a great deal he was very knowledgeable about the truck excellent employee. The financing associate Jason Colliei was very helpful in getting everything done in a quick and professional manner .
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