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Texan Dodge Chrysler Jeep Ram

Humble, TX

3.9
527 Reviews

18555 Eastex Fwy

Humble, TX

77338

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527 Reviews of Texan Dodge Chrysler Jeep Ram

April 04, 2026

Beware of the service dept. Went in for a prepaid oil change with zero issues or odors. Left with vehicle smelling like burning oil and an undiagnosed leak. This organization wi More

by scrivsii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some Guy
Apr 06, 2026 -

Texan Dodge Chrysler Jeep Ram responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. John Pike, General Manager jpike@texandodge.com

February 23, 2026

Absolutely exceptional experience from start to finish. James Mouton delivered a level of professionalism, patience, and expertise that truly sets the standard for elite service. There was zero pressure—on More

by markbelindesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mouton
February 23, 2026

Absolutely exceptional experience from start to finish. James Mouton delivered a level of professionalism, patience, and expertise that truly sets the standard for elite service. There was zero pressure—on More

by markbelindesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mouton
November 20, 2025

CapitalOne Auto Navigator was to finance the purchase. Three years at $405/month. After more than a week of confusion, the sales contract is 6 and a half years, (78 months) at $258. Financed by their own More

by 173ABN503inf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clayton Moore, Jose Maldanado.
Nov 24, 2025 -

Texan Dodge Chrysler Jeep Ram responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

July 10, 2025

Sammie the sale person was very good and show me the best deal I give him a 10 More

by rascaldad1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dawson
May 01, 2025

Dealership added a $3995. 00 package of unwanted items and service with no option. Underhanded sales tactics. If dealership would run a honest sales deal it would save a custom More

by Minirancher
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Francisco Lopez
May 02, 2025 -

Texan Dodge Chrysler Jeep Ram responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

January 30, 2025

Worst customer care. Had my truck for almost 5 months for a recall. Picked up truck with a wrecked bumper mirror and door panel. They did nothing not to mention a driv More

by elvisc59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
People don’t stay. That should say something
March 07, 2024

She was very knowlegable with all my service needs. Very fast and polite with my family and I. More

by maricela_bravo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
February 23, 2024

It's ironic that on Texan Dodge website they show the acronym: "R.I.G.H.T. is actually an acronym that encompasses all of our values. Together these values create the foundation upon which we build ever More

by customernotfirst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Barrett
February 05, 2024

I had my vehicle at this dealer for service. While waiting on parts it was stolen from their service lot. They didn’t even know it was gone until I came to get something out of it that I had f More

by T sy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phi
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