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Texan Dodge Chrysler Jeep Ram
Humble, TX
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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522 Reviews of Texan Dodge Chrysler Jeep Ram
December 19, 2018
Sales Great service and customer experience thanks to Mauro in finance he was always happy the sales person was great to , I be back for another truck Great service and customer experience thanks to Mauro in finance he was always happy the sales person was great to , I be back for another truck More
by Lalopfs51
Employees Worked With
Mauro
December 12, 2018
Service Department Trey Wilmore is one of the service advisors and I was very dissatisfied with my care and service at Texan Dodge, Humble. I had warranty work complete Trey Wilmore is one of the service advisors and I was very dissatisfied with my care and service at Texan Dodge, Humble. I had warranty work completed which require them to open the dash. They did do the warranty work fine but putting the dash back together left me with the air conditioning flow not correct. The initial service helper said they would have to talk to the service manager. told me they did not do this. I spoke to the service manager and he claimed they did not work on it and I would have to schedule a service to correct it. Not sure why I would have to pay for a service when it was working fine before the recall maintenance. I had also purchased a three package for car wash, oil change and tire rotation package. The first change the came and informed me of the vehicle requiring a hundred thousand tune up and cost me over $1,000.00. The second time I went for the oil change, tire rotation and wash, I was informed of service required near $860.00. My last stop for oil change, tire rotation and wash resulted in a recommendation for my engine tune up again, along with fluids changed for $1059.98; cabin filter change, wipers, and tire balance for $164.90; tune rec. 100k, fuel injection, and engine decarb for $450.00; ending total $1804.80. I personally changed the cabin filter earlier fall, I had two new tires and a alignment and they told me it was required again. This sale pressure is like when I was working retail and the manager told me to work at getting a $100.00 dollar additional basket. Worse thing is Texan Dodge just completed my engine tune up. More
by Service
Employees Worked With
Luis Rivera, Lazina Holiday, & Chandler Helm
November 14, 2018
Amazing experience! Customer service is amazing and a large variety of car models. Gerardo really helped me out in my first car purchase and was very patient. Customer service is amazing and a large variety of car models. Gerardo really helped me out in my first car purchase and was very patient. More
by Sandythompson
Employees Worked With
Gerardo Valle
November 08, 2018
Service/Sales Department Thumbs up to this dealership. Customer service is great! Ask for Tom Huberty, Dan Arnold or Juan Aguilar. Dealership is clean and very friendly. Defin Thumbs up to this dealership. Customer service is great! Ask for Tom Huberty, Dan Arnold or Juan Aguilar. Dealership is clean and very friendly. Definitely will be coming back to this store. More
by ANM2018
Employees Worked With
Juan Aguilar and Tom Huberty
October 23, 2018
10/10 They really try to help you out with what you want and work with you so you could end up leaving satisfied! Would really recommend this dealership, gr They really try to help you out with what you want and work with you so you could end up leaving satisfied! Would really recommend this dealership, great customer service also. More
by Sandyg0502
Employees Worked With
Obed Padilla
September 28, 2018
Job well done Was expecting a 3-4 day turnaround but the job was completed in 1. Great job. Been coming here for the past 12 years and don’t want any place else wor Was expecting a 3-4 day turnaround but the job was completed in 1. Great job. Been coming here for the past 12 years and don’t want any place else working on my vehicles More
by Pbrown711
Employees Worked With
Louise
September 03, 2018
Awesome Service Obed Padilla my sales associate was very helpful worked really hard getting a great deal he was very knowledgeable about the truck excellent employe Obed Padilla my sales associate was very helpful worked really hard getting a great deal he was very knowledgeable about the truck excellent employee. The financing associate Jason Colliei was very helpful in getting everything done in a quick and professional manner . More
by Swampman
Employees Worked With
Obed Padilla & Jason Colliei
September 02, 2018
Awesome Gr8 group of people everything was done professionally everybody on board tha time I spent in tha office everybody had a customer in front of there de Gr8 group of people everything was done professionally everybody on board tha time I spent in tha office everybody had a customer in front of there desk they really treat you better. More
by Chacho58
Employees Worked With
Chi - town
April 30, 2018
First Jeep purchase Quite possibly the fastest car purchase I've ever made! Who doesn't dread the time it takes to purchase a vehicle?....Well, for a Saturday purchase, t Quite possibly the fastest car purchase I've ever made! Who doesn't dread the time it takes to purchase a vehicle?....Well, for a Saturday purchase, these guys nailed it in under two hours; un-heard of! On another note; to anyone interested in a Jeep Grand Cherokee, I highly recommend at least going to view / test drive. I've never owned a Mopar product prior to now however, they have my business moving forward as the vehicle purchased is loaded with numerous features that are non-existent on comparable mid-size suv's. More
by Joe K.
Employees Worked With
John Prince
March 27, 2018
Great experience Everyone was friendly helpful and nice. Would refer people to this dealership. The dealer that sold my car to me was wonderful and I got the car I wan Everyone was friendly helpful and nice. Would refer people to this dealership. The dealer that sold my car to me was wonderful and I got the car I wanted without even telling him the color. More
by Katrandle
Employees Worked With
Mr prince
