Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Texan Dodge Chrysler Jeep Ram
Humble, TX
522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
522 Reviews of Texan Dodge Chrysler Jeep Ram
March 17, 2018
Awesome Experience! I was so empresses with the professional and friendly service at Texan. All my questions were answered and received a great deal on my new Durango. Th I was so empresses with the professional and friendly service at Texan. All my questions were answered and received a great deal on my new Durango. Thank you Danny Arnold and everyone at Texan. I would recommend anyone seeking to buy a new vehicle to go to Texan!! More
by SharonP
Employees Worked With
Danny Armold
January 16, 2018
Service Dept Poor Custimer Service I am presently at your dealership for a oil change.My wife was told the coupon was expired without looking at it. Then she says they cannot honor the I am presently at your dealership for a oil change.My wife was told the coupon was expired without looking at it. Then she says they cannot honor the Mopar coupon because the person that does the process is off today.I ask her no cross training at the service dept.I ask for her Boss Chuck this guy was rude as xxxx as direspectful. were did you guys get him.First off he called me hey and used a tone of voice as if I was bothering him angering me greatly.Luckily Mrs Sheffie wintness this indvidual treatment of me and helped me and my wife resolve the issue.2 things I will never recommened any one ti your business. I will complete my service call today and never come back.By the way I have had 10 oil changes so you are loosing a value customer. More
by blk3043
Employees Worked With
Mrs Sheffie
November 27, 2017
Chrysler 200 purchase I love my new Chrysler 200...my salesman Troy was super nice and I had a great experience. Bobby my finance manager got me in and out quickly.... I love my new Chrysler 200...my salesman Troy was super nice and I had a great experience. Bobby my finance manager got me in and out quickly.... More
by Jrose
Employees Worked With
Troy,Bobby, Juan A
November 12, 2017
Exceptional customer service I really enjoyed my shopping experience at Texan Jeep Dodge Chrysler. The staff was very professional and courteous. My salesman Tomas was so helpful I really enjoyed my shopping experience at Texan Jeep Dodge Chrysler. The staff was very professional and courteous. My salesman Tomas was so helpful and he listened to my vehicle needs. I purchased a 2018 Jeep Cherokee and I am in love with my new purchase. From the sales to financing department I was treated as a valued customer. Thank you Texan for making my car buying experience exceptional! More
by Tarine
Employees Worked With
Tomas Castillo, Bobby Ruff
October 16, 2017
Hid $400 charge in purchase documents Bought a new Ram truck in Feb 2017 from Texan Ram in Humble. Discovered a $400 charge for service coupons in the paperwork in addition to agreed price Bought a new Ram truck in Feb 2017 from Texan Ram in Humble. Discovered a $400 charge for service coupons in the paperwork in addition to agreed price and was told it was a mandatory charge. When I received the coupons, I discovered they were only valid at Ken Garff dealerships, none of which are near me. I returned the coupons to Texan Ram with several requests for refund to no avail despite being told the refund was in the mail. More
by Texas Trucker
Employees Worked With
Brett Campbell
August 26, 2017
Very straightforward and quick purchase process The dealer facilitated our needs very well by giving us a great deal, and handled the sale professionally. We were in and out within the hour and they The dealer facilitated our needs very well by giving us a great deal, and handled the sale professionally. We were in and out within the hour and they always treated us well. Would recommend this dealer to others. More
by AlbertHellcat707
Employees Worked With
Greg
August 16, 2017
Class Act Dealership One of the easiest car buying esperience, i have ever had. My salesman Ben was great...The entire team was great....I would recommend this dealership One of the easiest car buying esperience, i have ever had. My salesman Ben was great...The entire team was great....I would recommend this dealership to anyone....TKS.....Again....Ben More
by J Hub
Employees Worked With
Ben
June 25, 2017
2017 Ram Purchase Great salesman (Dave Gregory). Eager to please and personable. Low pressure sales. Easy to work with. Finance manager (Scott Penn) also very nice and Great salesman (Dave Gregory). Eager to please and personable. Low pressure sales. Easy to work with. Finance manager (Scott Penn) also very nice and easy to work with. Definitely top notch folks. Would definitely recommend to my friends and family. More
by RamDriver
Employees Worked With
Dave Gregory, Scott Penn
May 31, 2017
Best experience ever It's by far the best experience I've ever had at a dealership great customer service and very nice and friendly staff it was a very quick and easy pro It's by far the best experience I've ever had at a dealership great customer service and very nice and friendly staff it was a very quick and easy process More
by IJ806
Employees Worked With
Ron Cox
April 18, 2017
Excellent service Awsome service by John prince was in and out. Everything went smooth i would highly recommend this dealership!! Im bery satisfied with my new truck !! Awsome service by John prince was in and out. Everything went smooth i would highly recommend this dealership!! Im bery satisfied with my new truck !! More
by Cchuy22
Employees Worked With
John prince
