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Texas Dodge

Amarillo, TX

2.4
184 Reviews
As you near the decision to purchase your next vehicle, we understand your want for a good vehicle selection, a reasonable price, and exceptional (and honest) customer service. Our selection of vehicles is limitless (unless the vehicle has not been produced), we offer rock solid pricing from the start, and our internet services are extraordinary. Please listen to our story. If you like us and what we'll do for YOU, then move ahead with our team. However, if you feel that our services are not for you, just tell us to move on.We will understand. But YOU will find our services far from ordinary, and there will be NO NEED for you to ever visit dealership if you choose. Your Going to Love how Easy this is so call us today!!!!!!!!!!
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7800 I40 West

Amarillo, TX

79106

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Showing 184 reviews

April 08, 2024

Just want to thank Alexis Flores, Maria, and the rest of the Texas Dodge Team for repairing my 2020 Ram 3500. I fully understand how difficult it is to find the parts to replace an recalled high pressure fu More

by Bar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Flores, Maria ?
November 17, 2023

Terrible service no communication. Would not take another vehicle to them. Removed rear end without notifying. Instead of 8 hours now a few days. More

by rmscott50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marshall
August 07, 2023

Wish I could leave it as a negative because they don't deserve even a star...please listen to all these reviews and get your car elsewhere..brand new car..need roadside assistance and repair..been 3 days More

by rangerup1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Harless
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Texas Dodge responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for our management to address any concerns.

June 06, 2023

They had our vehicle on several occasions for several months. They were the most unreliable service department we have ever encounter. We fixed the problem ourselves. In the process they damaged the vehi More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
Jun 09, 2023 -

Texas Dodge responded

We are sorry that your experience was not 5 star worthy. Please reach out to us and ask for management to discuss these issues regarding your experience.

Jun 09, 2023 -

Disappointed responded

Yes, tried to talk to management but could never get any response.

May 25, 2023

I am pleased to say that I have found this dealership to have won my utmost respect for the way they have managed to treat their customers, and their tremendous efforts to continue serving everyone during t More

by Apache Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard & Maria in service department.
May 25, 2023 -

Texas Dodge responded

Thank you for your review and wonderful feedback on your visit! We are so glad that we could assist you!

May 23, 2023

Don't ever get you vehicle worked on at this dealership, you may never get it back More

by Angry Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
May 30, 2023 -

Texas Dodge responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to our team to address any issues or concerns.

May 30, 2023 -

Angry Customer responded

I have on multiple occasions just to be told the same thing... even your service writer can't keep track of his lies...

August 06, 2022

If I could give this dealership a negative star rating I would. Unfortunately, I have made the poor decision to have this dealership work on my truck on 4 different occasions now. Have yet to have the sam More

by My name is Nobody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 08, 2022 -

Texas Dodge responded

We are sorry to hear about any issues or concerns regarding your experience. Please reach out to our management team to discuss your experience further.

July 11, 2022

Bought a 2022 ram 1500 and at 6000 miles check engine light came on. Took it to dealship for 14 days and they told me nothing was wrong and they cleared coded. Next day picked it up and light came back o More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 13, 2022 -

Texas Dodge responded

We are sorry about this inconvenience regarding your recent service experience. Please reach out to our team and ask for our General Manager to discuss these issues.

June 01, 2022

Texas dodge has the worst customer service, they will not return your phone calls, Joseph harless is hard to get in contact with and the service department refuses to work in a timely manner More

by dustin36bct_charlie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harless
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vallez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Texas Dodge responded

We are sorry for any concerns regarding your experience. Our General Manager has recently reached out to you to address these concerns.

February 15, 2022

POOR CUSTOMER SERVICE, TOOK ADVANTAGE OF ONLINE PURCHASE, DIDNT DISCLOSE ANY ISSUES WITH VEHICLE!!! NOW WONT RETURN ANY OF MY CALLS!! More

by danne.whiteley73
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Eddie Trotter, Used car sales Manager
Feb 28, 2022 -

Texas Dodge responded

We are sorry to hear of any issues regarding your experience. Please reach out to our dealership and ask for Management to discuss these issues and concerns.

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