Texas Dodge
Amarillo, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 PM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 196 reviews
Such a wonderful place and great people to work with. Brant king is the best finance guy I have ever dealt with. Brant king is the best finance guy I have ever dealt with. More
All staff that I dealt with were professional, courteous and respectful. There were no sales antics or gimmicks which made buying a vehicle here pleasant. As a professional individual who has the ability to and respectful. There were no sales antics or gimmicks which made buying a vehicle here pleasant. As a professional individual who has the ability to purchase any vehicle at any dealership, I was treated the way that every other individual deserves to be treated. Once again very professional and respectful staff at all levels at Texas Dodge. Thank you for a pleasant and efficient buying experience. More
buyer beware buyer beware! True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code. They did an analysis of it and told me it was under warranty and I said an appointment. I was told it would only take a day to fix. I had to cancel the first appointment because of work. I scheduled another appointment a month later on January 20, 2025. It took them four days to diagnose it the second time. I was told they were busy and understaffed several times. They did not return my phone calls whatsoever, even after promising me, they would call me back. In the last eight years, I have spent over $350,000 on vehicles between myself my wife and my family. That stops today. No more repeat customer from me. I will no longer recommend them to any of my many friends, or family! They flat out lied to me, and called out lied again or blamed it on “ a person that no longer works there.” They would not give me a rental, and they are keeping the truck for over two weeks. Please note, they did offer me a one-day rental, but that does me or my family no good. I am highly disappointed with them, and will never use them again! It's already been eight days and I still have not had a reply from them. If I could give them zero stars I would. More
If there was a negative, I would rate it as negative. The service team is a joke. Kept my pickup that I bought at TD for 3 weeks and did NOTHING. This was after we made an appointment for service and w The service team is a joke. Kept my pickup that I bought at TD for 3 weeks and did NOTHING. This was after we made an appointment for service and was told to give them a few hours. Stated, we have the part in stock. We called back the next morning and they said oh we need to order the part, its on back order for approximately 15 days. Okay, why didn't you order the part already, diagnosed 30 days prior. Stated we did not order the part because there was not a warning light - NO there wasn't because Texas Dodge cleared the warning light. So no kidding! Did not call to inform us that they did not order the part, just kept the truck. Called to talk to GM and he never returned my call. They lied to us repeatedly about where and what they were doing. Did not even have the courtesy to call and let us know they weren't going to fix the truck, just kept it. When we finally called, they said oh yes its ready. Really? Left with the truck and warning light came on within an hour of picking it up. I will never buy a vehicle from there again (this was my 2nd purchase from there) or attempt to have service from there again. If you enjoy the run around and xx, Texas Dodge is your place. I however, do not have time for their xx. They not only lost me and my husbands future business, they have lost my family and extended family as well. More
I went to Texas dodge, because they said they could fix the Death Wobble problem in my Jeep. They quoted me about $900. After the "Diagnostic" ($150. Fee) was done it would be over $1,400. Saying several p the Death Wobble problem in my Jeep. They quoted me about $900. After the "Diagnostic" ($150. Fee) was done it would be over $1,400. Saying several parts needed replaced. I told my regular mechanic. He examined, and showed me the parts they said needed replaced. He said there's NOTHING wrong with the parts! A Duel Stabilizer was ordered, and installed. Parts, and labor about $325, and he was done in 45 minutes! The Death Wobble problem was corrected. Texas dodge, dishonest? When confronted with the situation they would NOT refund that Diagnostic Fee! 🤬 More
After doing some background checking, almost didn't purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles away, with no risk to us. The vehicle was everything it was advertised as, 11-year-old Jeep in great condition! Paul went above and beyond to make us happy. Would I recommend this dealer YES without any hesitation. Would I purchase from them again YES! Thank you, Paul, for the easiest vehicle purchase we have ever made and for the wonderful delivery! We are thrilled with the Jeep! More
About Texas Dodge in Amarillo Texas. ....Do not,do not, do not,DO NOT whatsoever buy a vehicle from this dealership... THIS DEALERSHIP WOULD RATE zero out of five if A zero could be mark ....Do not,do not, do not,DO NOT whatsoever buy a vehicle from this dealership... THIS DEALERSHIP WOULD RATE zero out of five if A zero could be marked.. The unscrupulous salespeople(Victor) and sales managers(Joseph Chavez and Roger), plus the finance department person (Blaize, a high school trainee imo) will attempt to rip you off for as much money as possible once you are in the finance department finalizing your deal... THEY WILL MAKE PROMISES THAT THEY NEVER INTEND TO KEEP, BEFORE YOU COME WITH THE MONEY, AND THEN MARK THE CAR UP FOR SEVERAL THOUSAND DOLLARS MORE WHEN YOU'RE SITTING AT THE TABLE.... IN ADDITION THEY WILL PROMISE YOU MONEY BACK ONLY TO CALL YOU AND TELL YOU THEY'RE RENEGING ON THEIR PROMISE AND THAT THEY SCREWED UP THEIR NUMBERS AT THE DEAL SIGNING.... In addition the salesmen don't know jack squat about their vehicles when it comes to teaching you about the new purchase... The buyer did NOT RECEIVE ONE MOMENT OF EDUCATION ON THE VEHICLE.... Furthermore the sales manager ROGER wanted to get in a fist fight with a buyer in front of the whole sales staff out in the parking lot... He also threatened the buyer stating, "have you ever had your xxx kicked by Texas dealer?"....This is a completely unprofessional dealership... IT WAS LIKE BUYING FROM INBRED HILLBILLIES... The owner of Texas Dodge will be notified! The unfortunate part of the whole thing was that the buyer was relegated to having to buy the vehicle in order to get back home to another state, otherwise the purchase would never have occurred. The service department...the service department is rated very poorly and don't know they're head from their xxx.... There are many bad reports about their service. Buyer beware ,buyer beware, buyer beware!... Avoid this place like the plague!. More



