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Texas Dodge

Amarillo, TX

3.4
198 Reviews
As you near the decision to purchase your next vehicle, we understand your want for a good vehicle selection, a reasonable price, and exceptional (and honest) customer service. Our selection of vehicles is limitless (unless the vehicle has not been produced), we offer rock solid pricing from the start, and our internet services are extraordinary. Please listen to our story. If you like us and what we'll do for YOU, then move ahead with our team. However, if you feel that our services are not for you, just tell us to move on.We will understand. But YOU will find our services far from ordinary, and there will be NO NEED for you to ever visit dealership if you choose. Your Going to Love how Easy this is so call us today!!!!!!!!!!
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7800 I40 West

Amarillo, TX

79106

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Showing 198 reviews

September 19, 2011

My experience with Texas Dodge was a nightmare from the very beginning... From the time we stayed for over 3 hours waiting to sign papers including the misrepresentation of the price, to the false info More

by danmax1329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Little - best sales person they have...
Sep 19, 2011 -

Texas Dodge responded

danmax1329, We are disappointed to hear about your experience at the dealership and would like to be able to get in touch with you to talk about some possible solutions. Is there a good contact email/phone number for you? Thank you, Texas Dodge

Sep 21, 2011 -

danmax1329 responded

You can get in touch with me at: danmax1329@gmail.com Jerry Little has the rest of my information.

August 25, 2011

Phil was great! We had some credit problems and needed a second vehicle. Phil was able to help us get what we needed. He, and everyone else we came into contact with at Texas Dodge, couldn't have been frien More

by dlstoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Smith, Phil Smith
Sep 02, 2011 -

Texas Dodge responded

Thank you so much for taking the time to leave us such kind words about Phil! He is a great asset to our team, and we are truly proud of the all the work he does! We look forward to serving all your vehicle needs in the future. Thanks again, Texas Dodge

August 08, 2011

I started off my car shopping experience talking to Eric Smith, he was in the middle of helping another customer so Brandon Bourke took over talking to us. I advised him that I had $6000 to put down and I More

by shannon101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Bourke
Aug 08, 2011 -

Texas Dodge responded

Hi Shannon101, We appreciate your review and feedback. At Texas Dodge, customer service is our priority and we are disappointed to hear that your experience with us was less than satisfactory. If you would like to speak with someone regarding the experience you had, please feel free to contact Darren Marcum, our General Manager at (806) 353-6343 as we would be happy to speak to you. You can also provide us with your email address and we can follow up with you there as well. Thank you.

Aug 12, 2011 -

Texas Dodge responded

Shannon101, We would really like to get in touch with you to resolve the issue at hand. We are very disappointed in your experience and would like to have the chance to make it right. Please let us know if there is a good email to contact you at as well or feel free to contact Darren Marcum our General Manager at(806)353-6343. Thank you, Roberts

Aug 22, 2011 -

Texas Dodge responded

After repeated attempts to get a hold of this customer, we were unable to reach them to come to a resolution. We are disappointed we were not able to resolve this issue with the customer. As always, we appreciate feedback and will continue to grow and learn from both positive and negative reviews. Texas Dodge

July 13, 2011

The salesman, Hayden Gibbs, did a great job and was very helpful in working with me to buy a used Volvo. We made the deal quickly and I was ready to leave but had to wait about an hour and a half for all th More

by jay.barrett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hayden Gibbs
June 29, 2011

From start to finish, Texas Dodge was helpful, insightful, courteous and made what is normally a painful affair, tolerable and almost enjoyable (as if any time you spend 25K is enjoyable.) Ronnie More

by mdwtrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Black
Jun 30, 2011 -

Texas Dodge responded

We appreciate your review and are so happy we were able to make your experience satisfactory! We are glad that Ronnie was able to help you find the right vehicle. Please let us know if we can help you with anything in the future!

June 13, 2011

I purchased a 2005 Jeep Wrangler in February for my daughter who would turn 16 in May. The buying experiance was excellent, it was all done over the phone and they delivered the Jeep 70 +/- miles to my More

by 05jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CURTICE SPENCER
Jun 13, 2011 -

Texas Dodge responded

Hi Ben, We appreciate your review and feedback. At Texas Dodge, customer service is our priority and we are disappointed to hear that your experience with us was less than satisfactory. If you would like to speak with someone regarding the issues with your Wrangler, please feel free to contact Jeff McComas, our Used Car Manager, or Darren Marcum, our General Manager at (806) 353-6343 as we would be happy to speak to you. Thank you.

Jun 13, 2011 -

05jeep responded

The only resolve that I see is a credit of the bill, except for the front end allignment which should be my expense.

Jun 30, 2011 -

Texas Dodge responded

Here at Texas Dodge, customer satisfaction is our top priority. When we learned of this customer’s experience we were saddened and concerned. Unfortunately, despite our efforts to reach out to this particular customer to make amends, they were not responsive. We read all our DealerRater reviews and view them as opportunities to grow and improve. Thank you to this reviewer and to future reviewers for taking the time to write a review and we appreciate your feedback. Sincerely, Texas Dodge

June 01, 2011

I have bought two trucks from Mike in less than 4 months, he is very good at what he does. i have gaven his name out several times so far as the one to ask for. i believe he goes beyond what he gets paid fro More

by wildtide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thompson
Jun 01, 2011 -

Texas Dodge responded

Thank you for your review! We appreciate your feedback and are glad that Mike has been able to help you. We hope you enjoy your trucks and please let us know if we can help you with anything in the future!

June 01, 2011

I found this dealership to be very friendly and helpful. Eric Smith was great to work with. Everyone I came in contact with was very friendly and willing to help. That attitude, especially by Eric, definit More

by laynemyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Smith, Eric Smith
May 26, 2011

This is our second new car/truck we have ever bought and we bought them both from Texas Dodge. I believe Phil Smith our salesman is a good and honest person and would recommend my friends and family to him More

by k_hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PHIL SMITH, Phil Smith
May 10, 2011

Curtis Spencer was wonderful to work with. He is very responsive, asks the appropriate questions to determine which vehicle will best suite your needs and was timely in all his communications. The entir More

by smdunnesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Spencer
May 11, 2011 -

Texas Dodge responded

Thank you for the great review. I know that Curtice and the internet team do everything they can to make each and every customer have an excellent purchase and ownership experience. I will be sure to pass on the review to Curtice and his manager. Darren Marcum General Manager, Texas DCJ

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