Texas Dodge

Since I haven’t yet removed the worthless xxx emissions system on my Ram, I received the “Exhaust filter full, power reduced. See dealer” message while driving cross country. Arthur at Texas Dodge was able system on my Ram, I received the “Exhaust filter full, power reduced. See dealer” message while driving cross country. Arthur at Texas Dodge was able to get me in right away for a forced regeneration, and after a few hours, I was back on the road to Phoenix with no more issues! More

Went in for a recall on my 2021 Ram for a seatbelt repair. I was told it would take about 35 minutes. I was out in less then 20 minutes. Staff was very helpful and friendly repair. I was told it would take about 35 minutes. I was out in less then 20 minutes. Staff was very helpful and friendly More

The crew at Texas Dodge worked me on and serviced my truck in a timely manner. No issues. I have had no problems at this facility other than factory warranty that seems to not cover what breaks. truck in a timely manner. No issues. I have had no problems at this facility other than factory warranty that seems to not cover what breaks. More

Service was done on time and I was satisfied with the work performed. The dealership has a nice waiting area and the option for a free shuttle. work performed. The dealership has a nice waiting area and the option for a free shuttle. More

The service people at this dealer are awesome. They always do their best to get you in and out as fast as possible and they have a great attitude. They are very helpful. They always do their best to get you in and out as fast as possible and they have a great attitude. They are very helpful. More

Lorenzo in the service department was professional, knowledgeable and very helpful. He worked me into the schedule on two separate occasions knowledgeable and very helpful. He worked me into the schedule on two separate occasions More

Adrian was very nice answered all my questions. I have things that need to be finished or need to be done so I have time to get those done so that was nice in a timely manner and everything is perf I have things that need to be finished or need to be done so I have time to get those done so that was nice in a timely manner and everything is perfect. He’s gonna work with me on seeing what tires would work, but excellent customer service throughout the whole fixing my jeep. More

It takes way too long to do an oil change. I have complained this many times to no avail! I have complained this many times to no avail! More

buyer beware buyer beware! True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code. They did an analysis of it and told me it was under warranty and I said an appointment. I was told it would only take a day to fix. I had to cancel the first appointment because of work. I scheduled another appointment a month later on January 20, 2025. It took them four days to diagnose it the second time. I was told they were busy and understaffed several times. They did not return my phone calls whatsoever, even after promising me, they would call me back. In the last eight years, I have spent over $350,000 on vehicles between myself my wife and my family. That stops today. No more repeat customer from me. I will no longer recommend them to any of my many friends, or family! They flat out lied to me, and called out lied again or blamed it on “ a person that no longer works there.” They would not give me a rental, and they are keeping the truck for over two weeks. Please note, they did offer me a one-day rental, but that does me or my family no good. I am highly disappointed with them, and will never use them again! It's already been eight days and I still have not had a reply from them. If I could give them zero stars I would. More