Texas Nissan of Grapevine

Josh was a delight to work with! This was by far the best car buying experienced I've had. He and the manager P.J. were not the least bit pushy and made us feel very comfortable. I will recommend them to any car buying experienced I've had. He and the manager P.J. were not the least bit pushy and made us feel very comfortable. I will recommend them to anyone I know who is interested in purchasing a vehicle! More

They were so great in helping me get my car. They made sure I was comfortable with the payment and then took extra steps to get my payment even lower. I will definitely check with them first when I get re sure I was comfortable with the payment and then took extra steps to get my payment even lower. I will definitely check with them first when I get ready to purchase another vehicle! More

I came in expecting a cheaper price, but once they certified me, i felt safe with my purchase and very happy. They really helped me a lot and would rather lose a bit more money than they would like to certified me, i felt safe with my purchase and very happy. They really helped me a lot and would rather lose a bit more money than they would like to keep a good customer. Luis Rico was friendly from the second he saw us and was patient and did his best to make me feel comfortable with my purchase. I was pretty determined to get a Honda, Nissan, or Toyota, and I am so satisfied with my final decision. I am proud to be a Nissan owner, and I'm not sure I'll be comfortable with a change next time I need a car. I know the people of Nissan, and hopefully Luis, if he's still there, will help me get the best deal once again. More

This was an excellent car buying experience from start to finish. Nathan was incredibly friendly from the get go. He asked what I was looking for then went around his whole inventory. He picked a vehicle finish. Nathan was incredibly friendly from the get go. He asked what I was looking for then went around his whole inventory. He picked a vehicle he felt matched our description and before I told him i thought it was perfect, he guaranteed me that if this did not meet my needs he would be more than happy to show me every car on the lot. When we decided on the vehicle he showed me and we started talking financing he was very respectful of the fact that i had my financing lined up with my bank and politely asked me if they could beat the terms if I would give them my business. They were able to make the numbers work and we were able to drive home with the new Versa that night. Because we arrived at the dealer so late, we ended up finishing up all the paperwork for the financing well after close and while he wasn't the one doing the paperwork with me, Nathan stayed until everything was done so he could hand me the keys and ensure that everything met our expectations. I have bought a few used vehicles in the past from other dealers and this was a completely different experience. No one was pushy and I didn't feel like I was just being put into something so someone could make a sale. I felt completely taken care of and even though it was used the experience was more similar to buying a new car. What more could you ask for. More

Although the vehicle that was listed on the internet was not avaliable when we arrived, Nathan did an exceptional job at trying to meet my needs for a vehicle. He and PJ talked to my husband on the phone a not avaliable when we arrived, Nathan did an exceptional job at trying to meet my needs for a vehicle. He and PJ talked to my husband on the phone and help negotiate a deal that we could afford. Garrent in finance helped me to understand the entire financing process. I will be going back to Grapevine Nissan for my cars in the future. Awesome Job Guys... Thanks. More

I went in just looking to find info on trading my gas eating Pathfinder in for a smaller vehicle. I looked at an altima but the car fax just info did not work for me. The employee disclosed the info righ eating Pathfinder in for a smaller vehicle. I looked at an altima but the car fax just info did not work for me. The employee disclosed the info right away to make sure we did not waste time. After I went over the yes's of what I wanted in a car. They (Josh, PJ, and Dewitt) went to work finding the car. After a few hours I needed to leave and they found an Infinity that was GREAT... but paperwork was taking long so they let us leave and come back... When we returned everything was ready and they even gave my kids drinks and footballs to keep them busy. I was a little long due to the dealership having plenty of business that day but Josh and Dewitt made it all worth it when we drove off the lot in an affordable, gas effecient sporty vehicle. Thanks Guys for all you did!!!! More

I had great experience at Texas Nissan of Grapevine. Jamal Dean was MORE than helpful, easy to talk to, and had a heart of willingness. My family and I could tell he puts in more than 100% to satisfy hi Jamal Dean was MORE than helpful, easy to talk to, and had a heart of willingness. My family and I could tell he puts in more than 100% to satisfy his customers. He is a great car sales man. When dealing with the financial part of my Nissan Elliot Holmquist was the man to go to, he did a great jod in assisting us and assuring us with great deals and rates. He gets straight to the point without cutting corners he makes sure the customer understands all of Nissans policy's before the deal is finalized. Jamal Dean and Elliot Holmquist where AWESOME and I diffentely recommend them. More

Jamal stayed patient with me during the whole process even when I would not give on the price. They went above and beyond to get me the money I needed for my trade and understood my maximum budget and tr even when I would not give on the price. They went above and beyond to get me the money I needed for my trade and understood my maximum budget and tried numerous tactics to get me into the truck I wanted. Jamal got his manager involved who actually took the time to sit in with me and help get the deal done. More

Used car dealership specializes in high velocity sales, originally we went to this dealership to look at two models that were listed as available and confirmed via phone as on the lot. When we arrived both originally we went to this dealership to look at two models that were listed as available and confirmed via phone as on the lot. When we arrived both were nowhere to be found. Regardless they had a great selection of other vehicles, again big plus when dealing with a high velocity lot like this one. Ended up test driving two cars, first was mechanically flawed (not really sure how it passed inspection, it needed some work), second was a true gem. After deciding this was something worth pursuing we started talking numbers. I was blown away at the marketing tactics of this dealership to low ball customers in with an amazing internet rate only to jack it up by 18% with so called “options”. The internet rate will be significantly lower than KBB. They get back to the KBB number and more via “options” watch out for this! This seemed rather unethical and somewhat reminiscent of bait and switch tactics. In the end they were able to remove the bulk of these “options” and give me a more than fair trade in value to make up for it. If you are not prepared to invest some time researching what you’ve got, what the fair market prices are and even more time talking through the options with their sales team I would avoid this place, it simply will not be a good fit for you. However if you are an educated consumer this dealership does have a lot to offer via selection and customer service. Despite my disgust of how the deal began at no time did I feel the sales team wasn’t willing to deal with me. More

We initially were not sure what we wanted to do or what our options were when we arrived. We needed to replace our 2003 Kia but we were still making payments on our 2009 Altima, we knew we could not affor our options were when we arrived. We needed to replace our 2003 Kia but we were still making payments on our 2009 Altima, we knew we could not afford two car payments per month. We had been thinking about getting a cross-over eventually anyway so we looked at a couple of used Muranos but quickly moved on to the new vehicles. Nathan showed us the package options and color choices and we immediately liked the 2011 Murano SV so he made arrangements for one to be brought in from another location. Steven set up the financing at a lower interest rate and made arrangements for the majority of the payoff value for our Altima to be added to the new loan so we still have only one car payment that we can afford. Calculating in the promotional discounts they offered and the trade-in value from the Kia, we left with the contract we wanted and are happy to be driving a 2012 Altima loaner vehicle until our new Murano arrives later in the week. More