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Texas Toyota of Grapevine
Grapevine, TX
1,144 Reviews
Texas Toyota of Grapevine's number one goal is providing exceptional service to our customers. We want your next purchase, service, or collision repair experience to be the best you've ever had, period. Texas Toyota of Grapevine has one of the largest inventories in North Texas, with a knowledgeable staff both on site and on line to assist you in finding the perfect new, used, or certified used vehicle you're looking for. We have several master techs and highly qualified Toyota certified technicians on site to keep your Toyota or other make vehicle running like new for years t come. Whether you need full repair services, warranty work, recall, or just good old fashioned maintenance (such as state inspection, oil change, fluid flush), Texas Toyota of Grapevine is the place to go.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,144 reviews
October 17, 2026
MILTON was such a great salesperson. He took good care of us and the whole experience was easy and professional. Thank you Milton! I love my new 4Runner! He took good care of us and the whole experience was easy and professional. Thank you Milton! I love my new 4Runner! More
by harrisontimes6
Employees Worked With
Milton and Ash
October 16, 2026
Javon was very professional, courteous, and willing to go the extra mile to make sure I left the car lot with something I wanted. The entire staff was amazing as well and made me feel at home. the extra mile to make sure I left the car lot with something I wanted. The entire staff was amazing as well and made me feel at home. More
by Angie
Employees Worked With
Javon
October 08, 2026
Javon Smith is the man! !!!! I highly recommend him to anyone looking for a vehicle, honest and straightforward, and made sure everything went smoothly. !!!! I highly recommend him to anyone looking for a vehicle, honest and straightforward, and made sure everything went smoothly. More
by Aidendavid89
Employees Worked With
Javon Smith
October 07, 2026
The entire team was very welcoming. Big Will Shearins stood out and was very helpful through the entire process. Even after the sale he followed up to ensure everything was going well a Big Will Shearins stood out and was very helpful through the entire process. Even after the sale he followed up to ensure everything was going well and we were satisfied with our purchase. Thanks again Big Will!! More
by Lpittman8382
Employees Worked With
Will Sherins
October 07, 2026
To say my experience with this dealership was baffling and frustrating would be a massive understatement. From dealing with Sam and his inability to act without playing “Mother May I” with his manager to and frustrating would be a massive understatement. From dealing with Sam and his inability to act without playing “Mother May I” with his manager to the shady business practices performed, the whole process was a massive disappointment. Texas Toyota of Grapevine appears to assume that prospective buyers are lacking in intelligence and conduct themselves accordingly. Last Friday, I had a verbal agreement in place with Sam on a vehicle purchase. I asked to place a deposit that day to hold it until the rest of the money could be sourced before closing by the following Friday. Sam instructed me to place the deposit on Monday due to the process "taking too long" to conduct on a Friday afternoon. I agreed and was relieved that things were nearing an end as I had a sale in place on my current vehicle finalized to a private buyer and planned on using that money in the purchase of this car. On Monday morning, I reached out to Sam to place the deposit and was informed that the vehicle had been sold from under me by “someone else” at the dealership to another buyer on Saturday. In an attempt to make a deal happen quickly, I offered to purchase another of the same model vehicle they had available at the same price previously agreed to (the other vehicle was priced slightly higher). This offer was rejected by Sam, who cited that his manager would not allow it. Feeling annoyed and lied to, I decided that would be the end of my communication with this dealership. Later that day, Sam reached back out with what he described as “good news” as the other buyer failed to present the required paperwork for financing and the car was still available should I still want to purchase it. Why anyone would agree to do business with an outfit like this after the prior stunt was pulled is beyond my comprehension. Avoid this place at all costs; zero stars would be a more accurate representation of this experience. P.S. If any managers at this dealership are reading this and planning to reply with the usual copy-and-paste corporatized answer, know that I would rather walk than deal with your dealership even if it were the only one operating in all of Texas. More
by karlshannon1
Employees Worked With
Sam
