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The Autobarn Subaru of Countryside
Countryside, IL
1,367 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,367 reviews
September 05, 2020
Freddy is very professional, friendly, and knowledgeable. I appreciate the follow up he has initiated. Mark, the delivery specialist, is also very friendly and knowledgeable. Thus far, I am extremely happy w I appreciate the follow up he has initiated. Mark, the delivery specialist, is also very friendly and knowledgeable. Thus far, I am extremely happy with the service I have received as a first time customer and now Subaru owner. Of note, I also appreciate the health & safety precautions this location has implemented as I purchased my vehicle in the midst of the current pandemic. More
by 4lici4
September 04, 2020
Very happy with my first service experience with my new Volkswagen atlas at this dealership. Service was fast, professional and expedient. I look forward to my next service experience here and hope it is a Volkswagen atlas at this dealership. Service was fast, professional and expedient. I look forward to my next service experience here and hope it is as good as my first. More
by susig
Employees Worked With
September 04, 2020
I really appreciated the emergency accommodations that were extended to me by Jonathan for the assessment and completion of my EOS service! He kept me informed in an expedite, friendly manner. Thank you were extended to me by Jonathan for the assessment and completion of my EOS service! He kept me informed in an expedite, friendly manner. Thank you also for the late Cashier time option for customer pick up arrivals up to 7:00 p.m. More
by Car
Employees Worked With
Jonathan
September 04, 2020
Repeat customer with a Subaru Forester lease. Always had a good experience with various members of your sales and service staff. Mike Tolenkowski was very caring in his 45-day post sales review of the car w a good experience with various members of your sales and service staff. Mike Tolenkowski was very caring in his 45-day post sales review of the car with me. More
by m.basu
September 03, 2020
We've purchased 2 vehicles from them. They are very thorough, accommodating and amiable. We've received excellent service from them so far. Happy to have done business with them. thorough, accommodating and amiable. We've received excellent service from them so far. Happy to have done business with them. More
by Gerrie
September 03, 2020
We had an excellent experience. Mario knew what we wanted....was able to walk us through the business and technical side of our new car. wanted....was able to walk us through the business and technical side of our new car. More
by douglasgroll
September 02, 2020
Excellent customer service as always. Josh was very nice and answered all of my questions. The wait time was about and hour which was not bad at all. and answered all of my questions. The wait time was about and hour which was not bad at all. More
by Wendy
Employees Worked With
September 02, 2020
I received great service and prompt completion at my last visit. I love the flexibility of the Express option to obtain quick maintenance without needing an appointment. visit. I love the flexibility of the Express option to obtain quick maintenance without needing an appointment. More
by Valerie A
Employees Worked With
Jaime Padilla
September 01, 2020
Great service as usual Very polite and efficient Dependable on time Easy to get an appointment Would recommend to friends and family for sales and service Dependable on time Easy to get an appointment Would recommend to friends and family for sales and service More
by Barb727m
Employees Worked With
August 30, 2020
Service people are very polite and always keep you posted on service issues... Place is very clean. Never had any issues or concerns with treatment. on service issues... Place is very clean. Never had any issues or concerns with treatment. More
by joekappel23
Employees Worked With
Johnathan
