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The Autobarn Subaru of Countryside
Countryside, IL
1,367 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,367 reviews
June 30, 2020
The staff was courteous and helpful and the service was excellent. The time it took to correct the recall was reasonable. The waiting room was very nice too. excellent. The time it took to correct the recall was reasonable. The waiting room was very nice too. More
by vledermann
Employees Worked With
Musa Atiq
June 28, 2020
recalls and 30,000 service jJosh was very helpful explaining what had to be done and how long it would take He also arranged a loaner car as the service would take a ver jJosh was very helpful explaining what had to be done and how long it would take He also arranged a loaner car as the service would take a very long time. More
by Adolph T Giesler
Employees Worked With
June 27, 2020
We explained at the beginning of our visit that our goal was to drive home with a new car. Freddy and Kevin were courteous, patient, and worked with us to get the deal done. Would recommend Autobarn of Coun was to drive home with a new car. Freddy and Kevin were courteous, patient, and worked with us to get the deal done. Would recommend Autobarn of Countryside, love the car! More
by Betty
Employees Worked With
June 24, 2020
Great Experience all around. Hormis in Sales did an amazing job. We previously leased our outback from them, so we decided to come back, and it was in all around great experience. Highly recommend seei amazing job. We previously leased our outback from them, so we decided to come back, and it was in all around great experience. Highly recommend seeing Hormis and Tim for your next car. More
by CarolHennessy64
June 24, 2020
The service “write up” guy was professional. The waiting area had a nice TV, but no sound. Costs were explained to me before service. I have experienced much worse at other dealerships. area had a nice TV, but no sound. Costs were explained to me before service. I have experienced much worse at other dealerships. More
by Rick
Employees Worked With
June 24, 2020
We had the best experience! Adrian was well informed, instructive & delightful to work with. Marek was most helpful when working with financing, giving us options & made the process smooth. Everyone fr instructive & delightful to work with. Marek was most helpful when working with financing, giving us options & made the process smooth. Everyone friendly, welcoming, knowledgeable & helpful. Every owner should be fortunate enough to have such a great staff. Bravo! Sincerely Carol Davenport More
by Carol Davenport
Employees Worked With
Adrian Ochoa
June 23, 2020
All work was completed As promised and we Very glad All work was completed As promised and we Very glad with the notifications and Updates We would like to thank Josh and the service team For takin All work was completed As promised and we Very glad with the notifications and Updates We would like to thank Josh and the service team For taking care of our vehicle Thank you again Andrew Seaks More
by Rmls
Employees Worked With
June 22, 2020
Good service; need more room to "distance" I went to this dealership in order to have a factory recall remedied (Takata airbag). This recent appointment replaced one in April that was booked in I went to this dealership in order to have a factory recall remedied (Takata airbag). This recent appointment replaced one in April that was booked in March. In April, when I originally brought my car in, the Service Department said I couldn't wait for my car, and they were going to set me up with a loaner car. Because of COVID-19, the Service Department was backed up with work due to a lack of staff. I decided to re-book my appointment for June, instead of using a loaner car. Thankfully, this time, everything went smoothly. The airbag was replaced in about one-and-a-half hours. (The original time estimate in March, when I originally booked, was about 2-3 hours.) My only concern was that the waiting room seemed a little busy. Perhaps, seats were six feet apart for "social distancing," but they still seemed a bit close for comfort. I noticed there was a chair under a small tree in the parking lot. I probably would have sat out there, but it was hot, close to 90 degrees. Plus, the waiting-room chair I first sat in was right next to the Parts Window. I thought the window was not in use, since it was dark. Was I wrong about that! Eventually, there were people standing way closer than six feet from me -- had to move. More
by No. 6
Employees Worked With
Musa Atiq
June 21, 2020
Service Rep was helpful, friendly. Work was explained and done in timely manner. Car was returned spotless. Waiting area very comfortable and not crowded. Appears there is also an outside waiting area. and done in timely manner. Car was returned spotless. Waiting area very comfortable and not crowded. Appears there is also an outside waiting area. More
by mleigh
Employees Worked With
Jonathan Smith
June 19, 2020
It was all so great! Freddy was friendly and very helpful. Financing was easy and it was a pleasure working with everyone who helped us. helpful. Financing was easy and it was a pleasure working with everyone who helped us. More
by Joe and Idalia
